How to Delete Your FlowKey Account and App

To permanently delete your FlowKey account, you need to access the settings within the FlowKey application. Simply uninstalling the app from your device will not delete your account or cancel any active subscriptions.

Deleting Your FlowKey Account Permanently

Deleting your FlowKey account will erase all your associated data and progress. This action is irreversible.

Step-by-Step Account Deletion:

1. Open Settings: Launch the FlowKey app and tap the gear icon located in the top right corner of your screen to open the Settings menu.
2. Access Account: Within the Settings menu, tap on the Account option.
3. Initiate Deletion: Tap the Delete Account button.
4. Confirm Action: You will receive a prompt asking for confirmation. Tap the Delete Account button again to confirm your decision.
5. Completion: Your FlowKey account and all associated data will be permanently deleted.

It's crucial to understand that once confirmed, your account and data will be deleted for good, and cannot be recovered.

Uninstalling the FlowKey App

Uninstalling the FlowKey application from your device only removes the software. Your account, progress, and any active subscriptions remain intact until you explicitly delete your account through the steps above.

How to Uninstall FlowKey from Your Device:

• On Android Devices:
  1. Go to your device's Settings.
  2. Tap on Apps or Applications.
  3. Find and tap on FlowKey in the list.
  4. Tap Uninstall and confirm.
• On iOS Devices (iPhone/iPad):
  1. Press and hold the FlowKey app icon on your home screen.
  2. Tap Remove App (or x on older iOS versions).
  3. Tap Delete App and confirm.
• On Windows (Desktop App):
  1. Open the Start Menu.
  2. Go to Settings > Apps > Apps & features.
  3. Find FlowKey in the list, click on it, and select Uninstall.
  4. Follow any on-screen prompts.
• On macOS (Desktop App):
  1. Open the Applications folder in Finder.
  2. Drag the FlowKey application icon to the Trash.
  3. Empty the Trash.

Important Considerations Before Deleting

Before proceeding with account deletion, consider the following:

• Subscriptions: If you have an active FlowKey Premium subscription, deleting your account may not automatically cancel the subscription. You might need to manage or cancel your subscription directly through the platform where you initially purchased it (e.g., Apple App Store, Google Play Store, or FlowKey's website). Review FlowKey's official Terms of Service for details on subscription management.
• Data Loss: All your learning progress, saved songs, and personal settings will be permanently lost upon account deletion.
• Reversibility: Account deletion is final and cannot be undone. If you wish to use FlowKey again in the future, you will need to create a new account.

Account Deletion vs. App Uninstallation

It's important to distinguish between removing the application from your device and permanently deleting your user account.

Feature	Account Deletion	App Uninstallation
Effect	Removes all user data and profile.	Removes software from device only.
Subscriptions	May not automatically cancel.	Does not cancel subscriptions.
Data Recovery	Not possible.	Account data remains, can be accessed by reinstalling.
Action Location	Within FlowKey app settings.	Through device's operating system settings.

For further assistance, you can always refer to FlowKey's official support resources or contact their customer service team.