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Why is my Apple Pencil Pro not connecting?

Published in Apple Pencil Troubleshooting 4 mins read

Your Apple Pencil Pro might not be connecting due to a few common reasons, ranging from simple pairing issues and low battery to software glitches or compatibility problems with your iPad. Addressing these systematically can often resolve the problem.

Why is My Apple Pencil Pro Not Connecting?

Connecting your Apple Pencil Pro to your iPad should be a straightforward process, but if it's not working, several factors could be at play. Here’s a breakdown of the most common reasons and solutions to get your Apple Pencil Pro paired and ready for use.

1. Verify Compatibility

The Apple Pencil Pro is designed to work with specific iPad models. It is not universally compatible with all iPads.

  • Compatible iPad Models:
    • iPad Pro 13-inch (M4)
    • iPad Pro 11-inch (M4)
    • iPad Air 13-inch (M2)
    • iPad Air 11-inch (M2)

If your iPad is not one of these models, your Apple Pencil Pro will not connect. For a comprehensive guide on Apple Pencil compatibility, refer to Apple's official support page.

2. Incorrect Pairing Method

The Apple Pencil Pro pairs and charges magnetically. Ensure you are using the correct method.

  • How to Pair:
    1. Attach your Apple Pencil Pro to the magnetic connector on the right side of your compatible iPad.
    2. You should see a "Connect" or "Pair" button pop up on your iPad screen.
    3. Tap the button to confirm the pairing.

3. Low Battery

An uncharged Apple Pencil Pro cannot connect.

  • Solution: Ensure your Apple Pencil Pro has sufficient charge. When magnetically attached to your iPad, it automatically charges. Leave it attached for a few minutes to allow it to charge, then try pairing again. You can check the battery level in the Batteries widget on your iPad.

4. Bluetooth Issues

Bluetooth connectivity is essential for your Apple Pencil Pro to communicate with your iPad.

  • Troubleshooting Bluetooth:
    1. Go to Settings > Bluetooth on your iPad.
    2. Make sure Bluetooth is turned On.
    3. If "Apple Pencil Pro" appears in the list of devices but is not connected, tap the information icon (ⓘ) next to it and select "Forget This Device."
    4. Turn Bluetooth off, wait a few seconds, then turn it back on.
    5. Re-attach your Apple Pencil Pro to the magnetic connector on your iPad to attempt pairing again.

5. Physical Obstruction from iPad Cases

Some iPad cases or covers, particularly thick ones or those with magnetic clasps, can interfere with the necessary magnetic connection required for the Apple Pencil Pro to pair and charge properly.

  • Solution: If your Apple Pencil Pro is still not pairing, remove any cases or covers from your iPad and then attempt to pair it again. This ensures a clear, unobstructed connection for the device to recognize and establish communication.

6. Software Glitches or Outdated iPadOS

Minor software bugs or an outdated operating system can sometimes prevent accessories from connecting.

  • Solutions:
    • Restart Your iPad: A simple restart can often resolve temporary software glitches. Press and hold the top button and either volume button until the power off slider appears, then drag the slider. Turn your iPad back on after about 30 seconds.
    • Update iPadOS: Ensure your iPad is running the latest version of iPadOS. Go to Settings > General > Software Update and install any available updates.

7. When to Seek Service

If you've followed all the troubleshooting steps above, including removing your iPad case, and your Apple Pencil Pro still does not pair or the "Pair" button does not appear on your iPad screen, it might indicate a hardware issue with either the Apple Pencil Pro or your iPad. In this situation, it is best to contact Apple Support for further assistance or to schedule service.