Connecting your Arlo doorbell to WiFi is a straightforward process managed through the Arlo Secure App, allowing it to communicate directly with your home network for live streaming, notifications, and recordings without necessarily requiring an Arlo SmartHub or Base Station.
Step-by-Step Guide to Connecting Your Arlo Doorbell to WiFi
Follow these simple steps within the Arlo Secure App to get your doorbell online:
- Launch the Arlo Secure App: Ensure you have the latest version of the Arlo Secure App installed on your smartphone or tablet and are logged into your Arlo account.
- Initiate Device Addition: Tap the + icon or the Add New Device option on the app's main screen.
- Select Your Arlo Device: From the list of device categories, choose Doorbells (or sometimes "Cameras" if doorbells are nested within).
- Identify Your Arlo Model: Select your specific Arlo doorbell model (e.g., Arlo Essential Video Doorbell Wire-Free, Arlo Video Doorbell). This helps the app provide tailored instructions.
- Follow In-App Instructions: The app will guide you through the initial setup, which typically involves:
- Powering on your doorbell.
- Scanning a QR code displayed by the app with your doorbell's camera.
- Pressing a sync button on your doorbell (the exact method varies by model).
- Connect Without SmartHub: If your Arlo system detects an existing SmartHub or Base Station, and you intend for your doorbell to connect directly to your home WiFi, tap Connect without SmartHub or Connect without Base Station when prompted. This is crucial for a direct WiFi connection.
- Select Your WiFi Network: Choose your home's 2.4 GHz Wi-Fi network from the list and enter your Wi-Fi password. Arlo doorbells typically require a 2.4 GHz network for optimal performance.
- Finalize Setup: Once connected, you'll be able to name your doorbell and complete any remaining configuration steps within the app.
Essential Prerequisites for a Smooth Connection
Before you begin the connection process, ensure you have the following ready:
- Arlo Secure App: Downloaded and updated on your mobile device.
- Charged Arlo Doorbell: If it's a wire-free model, ensure it's fully charged. For wired models, ensure it's properly installed and receiving power.
- 2.4 GHz WiFi Network: Your home's Wi-Fi network credentials (SSID and password). Arlo doorbells are generally designed to connect to the 2.4 GHz band, not 5 GHz.
- Strong WiFi Signal: Install the doorbell in an area with a strong and stable 2.4 GHz Wi-Fi signal.
Tips for Optimal WiFi Performance
To ensure reliable performance from your Arlo doorbell, consider these tips:
- Check Signal Strength: Use your phone to check the Wi-Fi signal strength at the doorbell's installation location. A weak signal can lead to dropped connections or delays.
- Router Placement: Position your Wi-Fi router centrally in your home, especially if the doorbell is far from it.
- Network Congestion: If you have many devices on your 2.4 GHz network, consider optimizing your router settings or reducing network traffic during setup.
- Firmware Updates: Always keep your Arlo doorbell's firmware updated through the app to benefit from the latest features and stability improvements.
Troubleshooting Common Connection Issues
If you encounter difficulties, try these steps:
- Restart the App and Doorbell: Close and reopen the Arlo Secure App, and power cycle your doorbell (remove and reinsert the battery for wire-free, or toggle power at the breaker for wired models).
- Verify WiFi Password: Double-check that you are entering the correct Wi-Fi password.
- Router Reboot: Reboot your home Wi-Fi router.
- Factory Reset: As a last resort, you can perform a factory reset on your Arlo doorbell (refer to your specific model's manual for instructions) and attempt the setup process again.
For more detailed information and model-specific support, visit the official Arlo Support website.
