To change your Arlo camera's Wi-Fi network, you'll need to use the Arlo Secure App and follow a series of steps to re-establish the connection. This process is essential if you've installed a new router, changed your Wi-Fi password, or moved your camera to a new location with a different network.
Changing Your Arlo Camera's Wi-Fi Network
Adjusting your Arlo camera's Wi-Fi connection is a straightforward process managed through the Arlo Secure App.
Step-by-Step Guide to Updating Your Arlo Wi-Fi
Follow these detailed instructions to successfully switch your Arlo device to a new Wi-Fi network:
- Launch the Arlo Secure App: Open the application on your smartphone or tablet.
- Navigate to Devices: Tap on the "Devices" tab, typically found at the bottom of the screen.
- Select Your Arlo Device: Choose the specific Arlo camera or device for which you want to change the Wi-Fi network.
- Access Settings: Tap the gear icon (⚙️) to open the device settings.
- Find Network Settings: Tap on "Connected to" to view the current network connection details.
- Initiate Network Change: Tap "Change Network."
- Activate Pairing Mode on Camera: Locate the Pairing Button on your Arlo camera. Press and hold this button for 3 seconds until the camera's LED light begins to flash blue. This indicates it's ready to connect to a new network.
- Note: The location of the pairing button may vary by Arlo camera model. Refer to your camera's user manual if you have trouble finding it.
- Select New Wi-Fi Network: The app will display the currently saved Wi-Fi network. To connect to a different network, tap "Change Wi-Fi Network" and select the desired network from the list, then enter its password if prompted.
Why You Might Need to Change Your Arlo Wi-Fi
There are several common reasons to update your Arlo camera's Wi-Fi connection:
- New Router Installation: If you've upgraded your home internet router or replaced an old one, your Arlo camera will need to connect to the new network.
- Changed Wi-Fi Password: For security reasons, if you update your Wi-Fi network's password, your Arlo devices will lose connection and require the new credentials.
- Relocation of Camera: Moving your camera to a different area with a separate Wi-Fi network (e.g., a guest network or a different property).
- Improved Signal: Connecting to a stronger Wi-Fi signal in areas where the previous connection was weak or unreliable.
Troubleshooting Tips
If you encounter issues while changing your Arlo Wi-Fi network, consider these tips:
- Check Wi-Fi Password: Ensure you are entering the correct password for the new Wi-Fi network. Passwords are case-sensitive.
- Signal Strength: Make sure your Arlo camera is within good range of the new Wi-Fi router. Obstacles like thick walls can interfere with the signal.
- Camera Battery: Verify that your camera has sufficient battery charge, as low battery can sometimes affect connection processes.
- Router Band: Most Arlo cameras connect to 2.4 GHz Wi-Fi networks. Ensure your router is broadcasting a 2.4 GHz signal and that you are attempting to connect to it, not a 5 GHz network, unless your specific Arlo model supports 5 GHz.
- Restart Devices: Try restarting your Arlo camera and your Wi-Fi router, then attempt the connection process again.
For more detailed support and specific model instructions, you can visit the official Arlo Support website.
