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Does Athleta Do Repairs?

Published in Athleta Customer Service 2 mins read

No, Athleta does not currently offer direct repair services for their products.

While Athleta does not provide in-house repair services, they are committed to customer satisfaction and may offer alternative solutions for items that need attention. If you have an Athleta product that requires assistance, it's recommended to reach out to their customer service team directly.

Athleta's Approach to Product Concerns

Instead of repairs, Athleta's customer service may explore other options to assist you with a damaged item. This approach allows them to address individual situations and provide suitable support.

If you need assistance with an Athleta item, prepare to provide the following information to their customer service team to help them understand your situation and find the best possible solution:

  • Your email address: This helps them communicate with you effectively.
  • Purchase location: Specify whether the item was bought in an Athleta store or online.
  • Order number: If the purchase was made online, having your order number readily available will expedite the process.

By providing these details, you enable Athleta to look into your specific case and determine what options are available to assist you.

For more information or to contact their customer service, visit the official Athleta website.