You can generally qualify for BT Basic if you are receiving specific government benefits designed to support individuals with low incomes.
BT Basic is a specialized service designed to provide affordable phone and broadband access, ensuring that essential communication remains accessible for people managing a tight budget. Qualification primarily depends on your current benefit status.
Eligibility Criteria for BT Basic
To be eligible for BT Basic, you typically need to be claiming one of the following income-related benefits:
| Benefit Type | Description | Specific Condition (if applicable) |
|---|---|---|
| Income Support | A benefit for people who are on a low income or no income, often used to top up other benefits or as a sole income. | N/A |
| Income-based Jobseeker's Allowance | For those who are unemployed and actively looking for work, where the amount you get can be affected by your income and savings. | N/A |
| Pension Credit (Guaranteed Credit) | A top-up for your weekly income if you're over State Pension age and on a low income, ensuring a minimum level of income. | N/A |
| Employment and Support Allowance (income-related) | For individuals who have a disability or health condition that affects how much they can work, and whose income and savings are taken into account. | N/A |
| Universal Credit | A payment to help with living costs for those on a low income or out of work, consolidating several previous benefits into a single payment. | You must be on zero earnings |
These specific criteria ensure that the service is directed towards those who need the most support in managing their essential communication costs, helping to ensure everyone can stay connected.
