Formatting Chrome OS, also known as a factory reset or powerwash, completely erases all data and settings, returning your Chromebook to its original state. This is useful for troubleshooting problems, selling your Chromebook, or preparing it for a new user. There are two main methods:
Method 1: Powerwash (Factory Reset) Using the Keyboard
This method is the quickest and most convenient way to format your Chrome OS.
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Sign out of your Chromebook: Ensure you've saved all important data, as this process will erase everything.
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Press and hold the keyboard shortcut: Simultaneously press and hold Ctrl + Alt + Shift + R.
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Select "Restart": A confirmation message will appear. Select "Restart" to begin the powerwash process.
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Confirm Powerwash: Your Chromebook will restart and guide you through the powerwash process. This will erase all your data and settings. Once complete, you'll be presented with the initial setup screen.
Method 2: Powerwash (Factory Reset) Using the Physical Buttons
This method is useful if the keyboard shortcut doesn't work.
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Turn off your Chromebook completely.
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Press and hold the 'Refresh' (circular arrow) key. This key is usually located above the number keys on the keyboard.
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While holding the 'Refresh' key, press and hold the 'Power' button.
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Continue holding both keys until you see a "Chrome OS is missing or damaged" message appear on the screen.
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Follow on-screen instructions: The Chromebook will then guide you through the recovery process, essentially performing a factory reset.
Formatting External Storage Devices on Chrome OS
If you want to format a USB drive or SD card connected to your Chromebook, the process differs from formatting the Chrome OS itself.
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Open the Files app.
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Locate the drive: It will appear on the left-hand side of the Files app window.
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Right-click the drive.
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Select "Format device".
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Enter a drive name (optional).
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Select the file system: Choose a suitable file system, such as FAT32 (for compatibility with most devices) or exFAT (for larger files).
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Confirm the formatting. This will erase all data on the drive.
Important Note: Always back up your data before performing a factory reset or formatting any storage device.