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Why Won't My Available Credit Update?

Published in Credit Card Payments 3 mins read

Your available credit typically won't update immediately after you make a payment because it takes time for the payment to fully process and post to your account. Until the payment has officially posted, the amount won't be reflected in your available credit.

Understanding the Payment Posting Process

When you make a payment to your credit card, it doesn't instantly reduce your balance or free up your available credit. Instead, the payment usually goes through a "pending" phase. During this time, your credit card issuer has received the payment, but it hasn't yet been formally applied to your account's ledger. Your available credit only increases once the payment has officially posted.

It's important to understand that even if your payment was submitted on time and reached the issuer by the due date, it may still take a short period for this to reflect in your available credit. This delay does not mean your payment was late; it simply means the internal processing is still underway.

Factors Affecting Posting Time

Several elements can influence how quickly a payment posts and, consequently, when your available credit updates:

  • Payment Method:
    • Online payments from the same bank: Often the fastest, sometimes posting within 1-2 business days.
    • Online payments from a different bank (ACH transfers): These typically take longer, usually 2-5 business days, as funds need to transfer between financial institutions.
    • Phone payments: Similar to online payments, usually 1-3 business days.
    • Mail payments: Generally the slowest, often taking 5-10 business days or more due to mail delivery and manual processing.
  • Day of the Week: Payments made on weekends or federal holidays generally won't begin processing until the next business day.
  • Time of Day: If you submit a payment after your bank's daily cutoff time (e.g., 5:00 PM EST), it might not start processing until the following business day.
  • Issuer's Processing Policies: Different credit card companies have varying internal processing speeds and schedules.

Typical Payment Posting Times

Here's a general overview of estimated posting times, though these can vary by issuer and specific circumstances:

Payment Method Estimated Posting Time
Online (same bank) 1-2 business days
Online (different bank) 2-5 business days
Phone 1-3 business days
Mail 5-10 business days

What to Do If Your Credit Hasn't Updated

If you've recently made a payment and your available credit hasn't refreshed, follow these steps:

  1. Check Payment Status: First, confirm that your payment was successfully submitted. Look for a confirmation email or check your bank's online platform to ensure the transaction went through.
  2. Wait a Few Business Days: Most payments will post within 2-5 business days. Give it a reasonable amount of time, especially if you paid during a weekend or holiday.
  3. Review Account Activity: Log into your credit card account online. Sometimes, you might see a "pending" transaction that indicates the payment is being processed but hasn't fully posted yet.
  4. Contact Your Issuer: If several business days have passed (e.g., more than 5 business days for online payments, or 10+ business days for mail payments) and your available credit still hasn't updated, contact your credit card company directly. Have your payment confirmation number or details ready when you call.

Important Considerations

  • On-Time Payment: Even if your available credit hasn't updated yet, your payment is still considered on time as long as it reached the issuer by the due date. This is crucial for avoiding late fees and protecting your credit score.
  • Current vs. Statement Balance: Your available credit is calculated based on your credit limit minus your current outstanding balance, which includes recent purchases not yet on a statement and subtracts recent payments only once they have posted.