You can contact Latitude primarily via phone or Skype during their operating hours. Whether you're in Australia or overseas, dedicated numbers are available to ensure you can reach their support team.
Latitude provides several convenient ways to get in touch, especially for customers seeking support with their financial products or services. Their customer service team is available throughout the business week to assist with your inquiries.
Contact Methods
The most direct ways to contact Latitude involve phone calls or using Skype for voice communication.
By Phone
For immediate assistance, calling Latitude is often the most efficient method. They offer specific numbers depending on your current location.
- Within Australia: If you are calling from within Australia, use the domestic contact number.
- When Overseas: For those calling from outside Australia, an international number is provided to ensure you can still connect with their support team.
Via Skype
Latitude also offers the option to contact them through Skype, which is limited to voice calls. This can be a convenient option, particularly for international callers who might want to avoid standard international calling rates. Ensure you have a stable internet connection and the Skype application installed on your device.
Operating Hours
It's important to note Latitude's operating hours to ensure your call is answered promptly. Their customer service team operates on Australian Eastern Standard Time (AEST).
- Monday to Friday: 8:30 AM to 6:00 PM (AEST)
- Weekends: Closed
Calls made outside of these hours will likely be directed to an automated service or require you to call back during business hours.
Summary of Contact Details
Here's a quick reference table for Latitude's contact information:
| Method | Detail | Availability |
|---|---|---|
| Phone | ||
| Australia | 1300 552 079 | Mon-Fri: 8:30 AM – 6:00 PM (AEST) |
| Overseas | +61 2 8747 8178 | Mon-Fri: 8:30 AM – 6:00 PM (AEST) |
| Online | Skype (voice calls only) | Mon-Fri: 8:30 AM – 6:00 PM (AEST) |
| Website | Latitude Financial Services | 24/7 for general information |
Tips for Contacting Latitude
To make your experience as smooth as possible, consider these practical tips before reaching out:
- Check Operating Hours: Always verify that you are calling within their business hours to avoid delays.
- Have Information Ready: Before calling, prepare any relevant account numbers, personal identification details, or specific questions you have. This will help the customer service representative assist you more efficiently.
- Be Clear and Concise: Clearly state your reason for calling and provide all necessary details.
- Consider Time Zones: If calling from overseas, be mindful of the time difference between your location and Australian Eastern Standard Time (AEST).
By utilizing these contact methods and tips, you can effectively reach Latitude's support team for your inquiries.
