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How Do I Set Up Face ID on Digibank?

Published in Digibank Setup 2 mins read

Based on the information provided, setting up involves a Face Verification process during the Digibank setup or verification phase. This process leverages integration with the Government's biometric database for identity verification.

Understanding the Face Verification Process

The Digibank mobile app incorporates GovTech's latest software to facilitate secure identity verification. This integration allows the app to match a selfie taken during the setup process against your official NRIC or Passport photo stored in the Government's biometric database. This step is crucial for confirming your identity securely when setting up or performing certain actions within the app.

Steps Involved in Setting Up Using Face Verification

Here are the steps as outlined for the process involving face verification:

  1. Step 1: Enter your personal details.
    Begin by accurately providing the required personal information as prompted within the app. This is a necessary preliminary step before the identity verification process can proceed.

  2. Step 2: Take a selfie for verification.
    You will be guided to take a selfie using your device's camera. This selfie is then matched against your official NRIC or Passport photo from the Government's biometric database. This crucial step confirms your identity securely through the digibank mobile app's integration with GovTech's system.

  3. Step 3: Enter the SMS-OTP sent to your DBS-registered mobile number.
    As a final security measure, a One-Time Password (OTP) will be sent via SMS to the mobile number registered with DBS. Enter this OTP into the app to complete the setup or verification process.

These steps describe the process involving Face Verification as part of setting up or verifying your identity on the Digibank app, leveraging integration with the Government's biometric systems.

Summary of Face Verification Steps

For clarity, here is a brief summary of the steps based on the provided information:

Step Action Description (Based on reference)
1 Enter Personal Details Provide required personal information.
2 Take a Selfie For matching against NRIC/Passport photo via GovTech for verification.
3 Enter SMS-OTP Confirm identity via code sent to registered mobile number.

Please note that the information provided focuses on the Face Verification process used for identity checks during setup or verification, rather than specifically detailing how to enable Face ID for routine login after the initial setup.