Ora

What does the ITC company do?

Published in Diversified Conglomerate 4 mins read

ITC Limited is a diversified Indian conglomerate with extensive operations spanning a wide range of industries, including Fast Moving Consumer Goods (FMCG), Hotels, Paperboards and Packaging, Agri Business, and Information Technology. Established in 1910, it has grown to become one of India's largest and most respected enterprises.

ITC's Diverse Business Portfolio

ITC's strategy of diversification allows it to serve various consumer and industrial needs, making it a significant player across multiple sectors of the economy. The company's business activities are structured across five primary segments:

1. Fast Moving Consumer Goods (FMCG)

This segment is a cornerstone of ITC's business, encompassing a vast array of products designed for everyday consumption. It's further categorized into several key areas:

  • Foods: ITC offers a wide variety of food products, including staples (like flour and spices), snacks, biscuits, noodles, confectionery, and ready-to-eat meals.
    • Examples: Popular brands include Aashirvaad (flour, spices), Sunfeast (biscuits, noodles), and Yippee! (noodles).
  • Personal Care: This category includes essential personal hygiene products such as soaps, shampoos, body washes, and fragrances.
    • Examples: Brands like Savlon (hygiene) and Fiama (personal wash) are prominent in this space.
  • Cigarettes and Cigars: ITC holds a dominant market position in the Indian cigarette industry and also offers premium cigars.
  • Education & Stationery Products: The company provides a range of products for students and professionals.
    • Examples: Classmate notebooks and Paperkraft premium stationery are well-known brands.
  • Incense Sticks (Agarbattis) and Safety Matches: Traditional household items are also part of its FMCG offerings.
    • Examples: Mangaldeep incense sticks and Ship safety matches.

2. Hotels

ITC Hotels is one of India's largest and most esteemed luxury hotel chains. It is renowned for its commitment to "Responsible Luxury," offering world-class hospitality combined with sustainable practices. The portfolio includes luxury hotels, premium hotels, and resorts under various brands, focusing on exceptional guest experiences and gourmet dining.

3. Paperboards and Packaging

ITC is a leading manufacturer of high-quality paperboards, specialty papers, and innovative packaging solutions. It caters to a wide range of industries, providing sustainable and technologically advanced products. This segment emphasizes eco-friendly processes and advanced manufacturing techniques.

4. Agri Business

This segment plays a vital role in connecting Indian farmers with national and international markets. ITC's Agri Business focuses on efficient supply chain management and value addition in agricultural commodities.

  • Activities: Procurement and export of various agricultural products, including wheat, rice, coffee, and aqua products.
  • Initiatives: ITC is known for its pioneering ITC e-Choupal initiative, which empowers rural farmers by providing them with crucial information, market access, and modern agricultural practices.

5. Information Technology (IT)

Through its subsidiary, ITC Infotech, the company provides comprehensive IT services and solutions to clients across the globe. This segment focuses on leveraging technology to drive business transformation.

  • Services: Includes consulting, application development, infrastructure management, and business process outsourcing.
  • Specialization: Expertise in areas such as digital transformation, analytics, and cloud services, catering to diverse industry needs.

A Snapshot of ITC's Divisions

To offer a clearer overview, here's a table summarizing ITC's major business divisions:

Business Segment Core Activities Example Brands/Products
Fast Moving Consumer Goods Foods, Personal Care, Cigarettes & Cigars, Stationery, Incense Sticks, Matches Aashirvaad, Sunfeast, Savlon, Classmate, Mangaldeep, Wills Cigarettes
Hotels Luxury hospitality, sustainable tourism, premium lodging ITC Hotels (Luxury Collection, Welcomhotel)
Paperboards & Packaging Manufacturing paperboards, specialty papers, and packaging solutions High-quality coated boards, fine papers, industrial packaging
Agri Business Sourcing & export of agricultural commodities, farmer empowerment Wheat, Rice, Coffee, Aqua products, ITC e-Choupal
Information Technology IT services, digital solutions, consulting, and business process outsourcing Provided by ITC Infotech for global clients

Strategic Diversification and Impact

ITC's model of strategic diversification has enabled it to build a resilient and robust business. By operating across multiple, often uncorrelated, sectors, the company reduces its dependence on any single revenue stream and can leverage synergies between its businesses. This approach not only fuels its growth but also allows it to contribute significantly to the Indian economy through job creation, rural development initiatives (like ITC e-Choupal), and substantial tax contributions. ITC consistently emphasizes its commitment to sustainability and corporate social responsibility across all its operations, aiming for a "triple bottom line" approach that focuses on economic, environmental, and social performance.

You can learn more about the company's extensive operations on the official ITC Limited website.