Downloading your Certificate of Completion from Docusign is a straightforward process that allows you to obtain a verified record of your document's history and completion. This certificate serves as an important audit trail, confirming who signed, when they signed, and the IP address used.
What is a Docusign Certificate of Completion?
A Docusign Certificate of Completion is an official document that provides an audit trail of an envelope's journey, from sending to completion. It includes crucial information such as:
- Signer Names: Identifies all participants in the signing process.
- Email Addresses: Associated with each signer.
- Completion Date and Time: The exact moment the document was finalized.
- IP Addresses: Used by the signers during the process.
- Authentication Method: How the signers were verified.
- Unique Envelope ID: A specific identifier for the document.
This certificate is vital for legal compliance, record-keeping, and demonstrating proof of signature.
Step-by-Step Guide to Downloading Your Certificate
To download your Certificate of Completion, you typically need to access the completed document within your Docusign account.
- Log In to Docusign: Access your Docusign account using your credentials.
- Navigate to Completed Documents: Go to your 'Manage' tab or 'Documents' section and locate the envelope (document) for which you need the certificate. Ensure the document status shows as 'Completed.'
- View the Document: Click on the completed document to open it.
- Access Download Options: Once you are viewing the completed document, look for the Download icon. This icon is usually represented by a downward-pointing arrow.
- Select Certificate of Completion: Click the Download icon and from the dropdown menu, select Certificate of Completion.
- Confirmation: The Certificate of Completion PDF will be automatically downloaded to your local Downloads folder on your computer or device.
Quick Action Summary
| Action | Description | Outcome |
|---|---|---|
| Log In | Access your Docusign account. | Secure access to your documents. |
| Locate Document | Find the completed document in your 'Manage' or 'Documents' section. | Identify the specific envelope. |
| Click Download Icon | Select the icon (down arrow) while viewing the completed document. | Reveals download options. |
| Select 'Certificate...' | Choose 'Certificate of Completion' from the menu. | Initiates the download of the PDF. |
| Check Downloads Folder | Find the downloaded PDF in your computer's default downloads location. | Access the certificate for viewing or saving. |
Viewing Document History
If you need a more detailed audit trail beyond the certificate's summary, Docusign also provides a comprehensive history view:
- When viewing a completed document, you might see an option like "More History" or a history icon.
- Clicking this option will display the complete audit trail, showing every action taken on the document, including sends, views, signs, and more, along with timestamps and IP addresses. This provides an exhaustive record that complements the Certificate of Completion.
For further assistance or detailed guides, you can always refer to the official Docusign Support Page.
