For specific prepaid electric meters, particularly Hexing models, the emergency balance feature can be activated using 811 or 810. These codes are used to initiate or access an emergency credit facility when the meter's balance is low, ensuring continued power supply and preventing immediate disconnection.
Understanding Emergency Balance for Prepaid Meters
An emergency balance feature is a crucial provision for prepaid electricity consumers. It allows users to temporarily access a small credit when their current balance is depleted, providing a buffer period to purchase more units. This system helps prevent sudden power outages and offers convenience, especially during off-hours or when immediate recharging is not possible.
How Emergency Balance Works
When your prepaid meter's balance reaches a critically low level, activating the emergency balance code grants a temporary credit. This amount is typically designed to cover a short period of consumption. Once the emergency balance is utilized, the equivalent amount is deducted from your next meter recharge. It's a loan that must be repaid with the subsequent top-up.
Key Codes for Hexing Prepaid Meters
Understanding various codes can help manage your prepaid meter effectively. The following table provides a summary of essential codes associated with Hexing prepaid meters, including the emergency balance activation. These codes are often part of the operational guidelines provided by power distribution entities, such as those governing services in areas like Dhaka.
| SL | Information | Hexing Code(s) |
|---|---|---|
| 1 | Meter Activation | 865 |
| 2 | Logoff Return Token | 818 |
| 3 | Relay Tripping Cause | 806 |
| 4 | Emergency Balance Start | 811/810 |
Important Considerations
- Utility Provider Specifics: The availability and exact functionality of emergency balance, as well as the specific codes, may vary based on your utility provider and the exact model of your meter. Always refer to the official guidelines provided by your local power company.
- Prompt Recharge: It is crucial to recharge your meter promptly after utilizing the emergency balance. This ensures continuous service and prevents the accumulation of debt, which will be recovered from your next purchase.
- Meter Type: The codes listed are specifically for Hexing brand prepaid meters. Other meter brands may use different codes for similar functions.
