The Tauron strategy is a comprehensive framework focused on the company's energy transformation, aiming for significant decarbonization, technological advancement, infrastructure development, and enhanced customer service by 2030. It outlines specific targets to achieve a sustainable and modern energy future.
Core Pillars of the Tauron Strategy
TAURON's strategy centers on adapting to the evolving energy landscape, emphasizing a shift towards more sustainable and efficient operations. This transformation is driven by key objectives designed to reduce environmental impact, improve service quality, and expand modern energy infrastructure.
Key Strategic Goals and Targets
The strategy is defined by clear, measurable targets across several critical areas, reflecting a commitment to both environmental responsibility and operational excellence. These goals guide the company's investments and initiatives towards a future-ready energy system.
| Strategic Goal | Target in 2025 | Target in 2030 |
|---|---|---|
| Emissions (kg CO2/MWh) | 200 kg CO2/MWh | < 160 kg CO2/MWh |
| Smart Meters Share | - | 100% |
| New Consumer Connections to District Heating Network | - | 450 MWt |
| FTR (First Time Resolution) | - | > 90% |
- Emissions Reduction: A primary focus is on decarbonization, with ambitious targets to significantly lower CO2 emissions per megawatt-hour by 2030. This goal underscores TAURON's commitment to mitigating climate change and transitioning to cleaner energy sources.
- Technological Modernization (Smart Meters): The strategy aims for a complete rollout of smart meters across its network, reaching 100% coverage by 2030. This initiative is crucial for improving grid efficiency, enabling better energy management for consumers, and supporting smart city initiatives.
- Infrastructure Development (District Heating): Expanding the district heating network is another key component, with a target of 450 MWt (megawatts thermal) in new consumer connections by 2030. This promotes sustainable heating solutions, reducing individual heating system emissions and improving urban air quality.
- Customer Service Excellence (FTR): The strategy emphasizes enhancing customer experience through efficiency, targeting over 90% First Time Resolution (FTR) for customer inquiries by 2030. This metric highlights a commitment to prompt and effective problem-solving, ensuring high levels of customer satisfaction.
These strategic goals collectively outline TAURON's pathway to becoming a leader in the energy transformation, fostering sustainability, innovation, and strong customer relationships.
For more details on TAURON Group's strategic implementation, you can refer to their reports on their official website.
