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How to Find Your FedEx Account Number?

Published in FedEx Account Management 2 mins read

Finding your FedEx account number is straightforward, primarily by checking your past invoices or contacting FedEx customer support directly. This unique nine-digit identifier is crucial for managing your shipping activities and billing.

Key Places to Locate Your Account Number

There are two primary methods to retrieve your FedEx account number:

  1. On a FedEx Invoice:
    Your FedEx account number is a nine-digit number that can be consistently found on the top right corner of any FedEx invoice you have received. This applies whether you have a physical copy or can access digital versions of your past invoices. It's often the quickest and most direct way to retrieve your number if you have your billing records handy.

  2. Contacting FedEx Customer Support:
    If you do not have immediate access to any invoices, or if you are unable to view them through your FedEx® Billing Online account, you can easily contact FedEx customer service. A FedEx representative will be able to assist you in retrieving your account number after completing a few security verification steps to confirm your identity.

To summarize the methods:

Method Location/Action Details
FedEx Invoice Top right corner of any invoice A nine-digit number. This is the quickest option if you have access to your billing statements.
FedEx Customer Support Call or utilize online support channels Necessary if invoices are unavailable or not viewable online. Requires security verification steps with a representative to ensure security.

You can typically find contact information for customer support on the official FedEx website, for example, by visiting FedEx Customer Support.

Why You Might Need Your FedEx Account Number

Your FedEx account number is an essential piece of information for various reasons related to managing your shipping and billing, including:

  • Creating Shipments: It's often required when preparing new shipments, especially for business accounts or frequent shippers.
  • Scheduling Pickups: You'll typically need it to arrange for FedEx to pick up your packages.
  • Managing Billing: It links directly to your billing information, allowing you to review invoices, make payments, and manage financial aspects of your shipping.
  • Accessing Account-Specific Services: Many services, discounts, and features are tied directly to your account number.
  • Tracking History: While package tracking is possible with a tracking number, your account number can sometimes help access broader shipping history tied to your account.