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How do I turn on Bluetooth on Fitbit?

Published in Fitbit Connectivity 4 mins read

Your Fitbit device's Bluetooth is typically always active and doesn't have a manual "on/off" switch on the device itself. To ensure a strong and functional Bluetooth connection for your Fitbit, the focus is primarily on managing Bluetooth on your smartphone and within the Fitbit app.

Understanding Fitbit Bluetooth Connectivity

Fitbit devices are designed to have their Bluetooth radio continuously enabled when powered on. This allows them to seamlessly connect with your smartphone for data syncing, notifications, and other features. Therefore, "turning on Bluetooth on Fitbit" isn't an action you perform directly on the device, but rather ensuring your smartphone's Bluetooth is active and working correctly to communicate with your Fitbit.

Activating and Troubleshooting Bluetooth for Fitbit Syncing

If your Fitbit isn't syncing or connecting as expected, the following steps will help you refresh your smartphone's Bluetooth connection and get your device communicating again:

  1. Refresh Your Phone's Bluetooth: Go to your smartphone's Settings, navigate to the Bluetooth section, and then turn Bluetooth off and immediately back on. This simple toggle can resolve many temporary connectivity glitches by resetting the Bluetooth module.
  2. Open the Fitbit App: Immediately after refreshing your phone's Bluetooth, open the Fitbit app on your smartphone. The app is crucial for initiating and maintaining the sync process with your device.
  3. Restart Your Phone (If Needed): If your Fitbit device still doesn't sync after the above steps, perform a full restart of your entire phone. A complete reboot can clear temporary software issues that might be preventing a stable Bluetooth connection.
  4. Re-open the Fitbit App: After your phone has fully restarted, open the Fitbit app once more to attempt syncing your Fitbit device.

Summary of Troubleshooting Steps

Step Action Purpose
1. Toggle Phone Bluetooth Go to Settings > Bluetooth, turn Off, then On. Resets the phone's Bluetooth connection.
2. Open Fitbit App Launch the Fitbit app immediately after toggling Bluetooth. Initiates communication with the Fitbit device.
3. Restart Phone (if needed) Power off your phone completely, then power it back on. Clears system glitches affecting connectivity.
4. Re-open Fitbit App Launch the Fitbit app again after your phone restarts. Retries syncing after a fresh system start.

Additional Tips for Reliable Fitbit Connection

To ensure your Fitbit maintains a consistent and reliable connection with your smartphone, consider these practical insights:

  • Proximity Matters: Always keep your Fitbit device close to your smartphone, especially when attempting to sync data. Bluetooth signals have a limited range.
  • App Permissions: Verify that the Fitbit app has all necessary permissions (such as Location, Bluetooth, and Background App Refresh) enabled on your phone. Incorrect permissions can prevent effective communication.
  • Fitbit App Running: Ensure the Fitbit app is running in the background on your phone, or open it periodically to allow for syncing.
  • Battery Levels: A low battery on either your Fitbit or your phone can sometimes interfere with Bluetooth performance and syncing capabilities. Keep both devices adequately charged.
  • Avoid Interference: Disconnect any other unused Bluetooth devices that might be actively connected to your phone and potentially competing with your Fitbit for the Bluetooth signal.
  • Update Software: Ensure both your Fitbit device's firmware and the Fitbit app on your phone are updated to their latest versions. Updates often include bug fixes and performance improvements for Bluetooth connectivity. You can find more information on syncing and troubleshooting on the official Fitbit Help page.

What If My Fitbit Isn't Showing Up?

If your Fitbit isn't appearing as an available device for connection, first confirm it's charged and within range of your phone. As a last resort, restarting your Fitbit device itself can sometimes resolve persistent connectivity issues. The method for restarting varies by Fitbit model, so consult your device's specific user manual.