Using Fitbit Pay allows you to make secure, contactless payments directly from your wrist, making your shopping experience quick and convenient. Once your compatible Fitbit device is set up with your payment cards, you can use it wherever contactless payments are accepted.
Before You Pay: Setting Up Fitbit Pay
Before you can make a payment, you'll need to set up Fitbit Pay on your device by adding one or more credit or debit cards. This process typically involves your smartphone and the Fitbit app.
Here’s a general overview of how to add a card to Fitbit Pay:
- Check Compatibility: Ensure your Fitbit device supports Fitbit Pay and your bank is participating.
- Open the Fitbit App: On your smartphone, navigate to the "Today" tab, then tap your profile picture.
- Select Your Device: Tap the image of your Fitbit device, then find the "Wallet" tile.
- Add a Card: Follow the on-screen instructions to add your credit or debit card details. You'll typically need to enter your card number, expiration date, and CVV code.
- Verify Your Card: Your bank may require additional verification steps, such as a text message code or a phone call.
- Set a PIN: For security, you'll be prompted to set a 4-digit PIN for your Fitbit device if you haven't already. You'll need this PIN to authorize payments.
For detailed setup instructions specific to your device and bank, you can visit the official Fitbit Pay support page.
How to Make a Payment with Fitbit Pay
Once your card is added and your device PIN is set, you're ready to make a payment. Look for the contactless payment symbol (four curved lines) at checkout, which indicates a terminal accepts Fitbit Pay.
General Steps for All Fitbit Pay Devices
- Activate Your Device Screen: Wake up your Fitbit device's screen.
- Enter Your PIN: If prompted, enter your 4-digit PIN. You only need to do this once per day or after taking your device off.
- Access Your Wallet: Follow the device-specific instructions below to open your Wallet and select the card you wish to use.
- Hold Near Terminal: Hold your wrist with your Fitbit device near the payment terminal until you feel a vibration or see a confirmation on the screen, indicating the payment was successful.
Device-Specific Instructions
The way you access your payment card on your Fitbit device varies slightly by model:
| Fitbit Device Model | How to Access Your Card |
|---|---|
| Charge 5, Charge 6 | Swipe on your device screen to find the card you want to use. |
| Sense 2, Versa, Versa 2, Versa 4 | Swipe up from the watch face to find the card you want to use. |
| Sense, Versa 3 | Swipe up from the watch face to find the card you want to use, then tap it to select. |
After accessing and selecting your card as described above, simply hold your wrist near the payment terminal to complete the transaction.
Tips for a Smooth Fitbit Pay Experience
- Look for the Symbol: Always ensure the payment terminal displays the contactless payment symbol before attempting to pay.
- Enter Your PIN Promptly: Your device will lock Fitbit Pay for security if you fail to enter your PIN correctly multiple times.
- Position Your Device: Hold your Fitbit device very close to the contactless reader. The exact spot can vary, but generally, holding the watch face over the reader works best.
- Wait for Confirmation: Don't move your device away from the terminal until you see a confirmation message on your Fitbit or the terminal screen.
- Multiple Cards: If you have multiple cards set up, you can easily switch between them in your device's Wallet before making a payment.
Fitbit Pay offers a convenient and secure way to pay on the go, allowing you to leave your physical wallet behind.
