How do I turn on my sense phone?

To turn on your Fitbit Sense, simply press and hold the button located on the left side of the device until the Fitbit logo appears on the screen.

Your Fitbit Sense (often referred to as a "Sense device" or "smartwatch" rather than a "phone") is designed for intuitive operation. Whether you need to power it on, shut it down, or perform a restart, the process is straightforward.

Powering On Your Fitbit Sense

If your Fitbit Sense is off, follow these steps to turn it on:

1. Locate the Button: Find the button on the left side of your Fitbit Sense's display. For the original Fitbit Sense, this is an inductive button (you'll feel an indentation or need to squeeze the sides), while the Sense 2 features a physical button.
2. Press and Hold: Press and hold this button for approximately 3-5 seconds.
3. Watch for Logo: Continue holding until the Fitbit logo appears on the screen. Once the logo is visible, you can release the button.
4. Device Starts Up: Your Fitbit Sense will then proceed to boot up, and you'll soon see your watch face.

Turning Off Your Fitbit Sense

While your primary question is about turning on, understanding how to properly power down your device is also important for battery management and troubleshooting.

Here's how to turn off your Fitbit Sense:

1. Access Settings: On your Fitbit Sense, swipe down from the clock screen to access Quick Settings, then tap the "Settings" icon. Alternatively, you might find a "Shut Down" or "Power Off" option directly in a menu accessed by holding the button.
2. Navigate to Shut Down: In the Settings menu, look for "Shut Down," "Power Off," or a similar option.
3. Confirm Action: Tap this option. You will likely be prompted with a confirmation message on the screen, such as "Yes" or "No," to ensure you want to power off.
4. Wait for Shutdown: Select "Yes" to confirm. Your device should vibrate as soon as you confirm. If it doesn't vibrate, you may need to tap "Yes" again. After confirmation, the device will begin its shutdown process. You will need to wait for about 10 seconds for it to fully turn off.

Restarting Your Fitbit Sense

A restart can often resolve minor issues or refresh your device's performance without deleting any data.

Soft Restart (Through Settings):

1. Go to Settings: From the clock screen, swipe down and tap the "Settings" icon.
2. Find Restart Option: Scroll down and locate "Restart Device" or a similar option.
3. Confirm Restart: Tap to confirm, and your Fitbit Sense will shut down and then automatically power back on.

Force Restart (If Unresponsive):

If your Fitbit Sense is frozen or unresponsive, you can perform a force restart:

1. Press and Hold: Press and hold the button on the left side of your Fitbit Sense for about 10 seconds.
2. Release When Logo Appears: Release the button once you see the Fitbit logo on the screen.
3. Device Reboots: Your device will then restart.

For quick reference, here's a summary of power management actions:

Action	Steps to Perform
Power On	Press and hold the left-side button for 3-5 seconds until the Fitbit logo appears.
Power Off	Go to Settings > Shut Down, confirm "Yes." Wait for approximately 10 seconds for the device to power down after vibration confirmation.
Soft Restart (Settings)	Go to Settings > Restart Device, confirm.
Force Restart (Button)	Press and hold the left-side button for about 10 seconds until the Fitbit logo appears, then release.

For more detailed information on managing your Fitbit Sense, you can visit the official Fitbit Help website.