Ora

Why Is My Fitbit Watch So Dim?

Published in Fitbit Troubleshooting 5 mins read

A dim Fitbit watch screen is often a sign of an activated power-saving feature or a specific display setting, rather than a serious malfunction. Understanding these common culprits can help you quickly restore your screen's vibrancy.

Common Reasons for a Dim Fitbit Screen and How to Fix Them

Several factors can contribute to your Fitbit's display appearing dim. Here's a breakdown of the most frequent causes and actionable solutions:


1. Sleep Mode or Do Not Disturb

One of the most common reasons for a dim Fitbit screen is the activation of Sleep Mode or Do Not Disturb (DND). These modes are designed to reduce disturbances and conserve battery by dimming the screen and silencing notifications.

  • How to Check and Disable:
    1. Press and hold the button on your Fitbit.
    2. Swipe left to access the quick settings screen.
    3. Locate the Sleep Mode icon (often a crescent moon) or Do Not Disturb icon (a circle with a line through it).
    4. Tap on the icon to turn it off. Ensure it's not highlighted or is explicitly shown as "Off." This will ensure the screen's brightness isn't set to dim.

2. Brightness Settings

Your Fitbit device comes with adjustable brightness levels, and it's possible it's simply set to a lower intensity.

  • How to Adjust Brightness:
    1. On your watch, swipe down from the clock face to access quick settings (or swipe up/left depending on your model).
    2. Look for a Brightness icon (often a sun).
    3. Tap on it to cycle through options like Dim, Normal, or Max, or use a slider if available. Select a brighter setting.
      Tip: Some Fitbit models might require you to go into the main 'Settings' app on the watch, then 'Display' or 'Brightness'. For specific instructions for your model, consult Fitbit's official support pages.

3. Automatic Brightness / Ambient Light Sensor

Many Fitbit models feature an ambient light sensor that automatically adjusts screen brightness based on your surroundings. If you're in a brightly lit environment, your watch might struggle to appear bright enough if the sensor is miscalibrated or covered.

  • Solution:
    • Ensure the sensor is clean: Gently wipe the watch face to ensure no smudges are covering the ambient light sensor (usually a small, dark dot on the bezel or screen).
    • Override auto-brightness: If your device has this option, try temporarily turning off automatic brightness in the settings and manually setting it to "Max."

4. Low Battery or Battery Saver Mode

When your Fitbit's battery is low, it may automatically dim the screen to conserve the remaining power. Additionally, some models have a dedicated Battery Saver Mode that, when active, reduces screen brightness among other power-intensive features.

  • Solutions:
    • Charge your Fitbit: Connect your watch to its charger and allow it to charge fully. Once charged, the screen brightness should return to normal.
    • Disable Battery Saver Mode: Check your watch's settings for a "Battery Saver" option and turn it off if it's enabled. This is usually found under the main 'Settings' app on your watch.

5. Always-On Display (AOD) Settings

If your Fitbit model supports an Always-On Display, its brightness can sometimes be configured separately from the regular screen wake-up brightness. To conserve battery, the AOD often appears dimmer than the fully active screen.

  • Solution:
    • Adjust AOD settings: Navigate to your watch's 'Settings' app, then 'Display' or 'Always-On Display'. You might find options to adjust the AOD brightness or even disable it if you prefer.
    • Wake the screen fully: To see the screen at its brightest, ensure you perform the gesture (wrist raise, button press) to fully activate the display, rather than just relying on the AOD.

6. Software Glitch or Update Issue

Occasionally, a minor software bug or an incomplete update can lead to unexpected display behavior, including dimness.

  • Solutions:
    • Restart your Fitbit: A simple restart can often resolve temporary software glitches. The method varies by model, but typically involves holding down one or more buttons for several seconds until you see the Fitbit logo.
    • Check for updates: Ensure your Fitbit's software is up to date through the Fitbit app on your phone. Software updates often include bug fixes that can address display issues.
    • Factory Reset (Last Resort): If all else fails, a factory reset can clear any persistent software issues. Be aware this will erase all data on your watch, so sync your device before proceeding. You can usually find this option in the 'Settings' app on your watch under 'About' or 'Factory Reset'.

7. Hardware Damage

While less common, physical damage (e.g., water damage, impact) can sometimes affect the display's backlighting, leading to a permanently dim screen.

  • Solution:
    • If you suspect hardware damage and other troubleshooting steps haven't worked, contact Fitbit Customer Support for further assistance and potential repair or replacement options.

By systematically checking these common causes, you can likely resolve the issue of your dim Fitbit watch screen and get back to enjoying a clear, bright display.