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How do I change my domain on Flodesk?

Published in Flodesk Email Settings 4 mins read

To change your domain on Flodesk, you'll primarily be updating your sender email address within your account settings to reflect your new custom domain. Flodesk uses your custom domain through the email address you designate as your sender.

Understanding Domain Changes in Flodesk

Flodesk doesn't directly host or manage your domain name. Instead, it leverages your custom domain by requiring you to set up sender email addresses that use it. Therefore, "changing your domain" in Flodesk means transitioning to a new custom domain for your email communications by updating your sender details. This involves two main phases: acquiring and setting up your new custom domain and then configuring it within Flodesk.

Step-by-Step Guide to Updating Your Flodesk Domain

Follow these steps to successfully transition to a new custom domain for your Flodesk emails.

Phase 1: Securing Your New Custom Domain

If you currently don't have a custom domain or wish to switch to an entirely new one, you'll need to start by acquiring it.

  1. Purchase Your Custom Domain: Head over to a domain provider and grab one! Popular providers include GoDaddy, Namecheap, Google Domains, or Bluehost. Choose a domain that aligns with your brand and is easy to remember.
  2. Set Up Your New Custom Domain Email: Once you've purchased your custom domain, set up your new custom domain email address in your domain provider. This is crucial, as Flodesk will require a functional email address associated with your new domain for verification. For example, if your new domain is mynewbrand.com, you'll set up an email like [email protected] or [email protected].

Phase 2: Configuring Your New Sender Address in Flodesk

After your new custom domain and its associated email address are ready, it's time to integrate them with your Flodesk account.

  1. Access Flodesk Account Settings: Next, head back into your Flodesk account settings to:
    • Log in to your Flodesk account.
    • Navigate to your Account Settings. You can typically find this by clicking on your profile icon or name in the top right corner and selecting "Account" or "Settings."
    • Look for "Email settings" or "Sender info" within your account settings.
  2. Set Up a New Sender Address: Set up a new sender address with your custom domain email.
    • Click on the option to "Add new sender" or "Add email address."
    • Enter your new custom domain email address (e.g., [email protected]) and the corresponding sender name (e.g., "My New Brand").
    • Flodesk will send a verification email to this new address. You must open this email and click the verification link to confirm ownership and activate the sender.
  3. Make it Primary (Optional): Once verified, you can set this new sender email as your primary sender for all future emails.

Phase 3: Updating Existing Content

To ensure a smooth transition and maintain brand consistency, update any existing Flodesk assets.

  • Update Forms: If your forms previously displayed an old domain or sender information, ensure they now reflect your new domain.
  • Adjust Workflows: Review all active email workflows and ensure they are set to send from your new custom domain email address.
  • Inform Subscribers (Optional): Consider sending a brief announcement to your audience about your new domain, especially if it represents a significant rebrand.

Important Considerations for a Seamless Transition

Making a domain change, even for sender emails, requires careful attention to detail.

  • Email Deliverability: Using a custom domain email enhances your email deliverability and sender reputation compared to generic email addresses. Ensure your new domain's email is properly authenticated (e.g., SPF, DKIM records) with your domain provider to avoid emails landing in spam folders.
  • Branding Consistency: Updating your sender domain reinforces your brand identity across all your email communications.
  • Unsubscribe Link: Flodesk automatically handles unsubscribe links. Always test your emails after making sender changes to ensure that all links, including the unsubscribe option, function correctly and are associated with your current, active sender.
Aspect Old Custom Domain New Custom Domain
Sender Email [email protected] [email protected]
Branding Old company name New company name (if rebranded)
Verification Verified for oldbrand.com Requires new verification
Deliverability Tied to old domain's reputation Builds new domain's reputation

By meticulously following these steps, you can effectively change and update your domain usage within Flodesk for a consistent and professional email marketing presence. For further assistance, you can always refer to the Flodesk Help Center.