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How do I cancel My Food Bag?

Published in Food Subscription Cancellation 2 mins read

Cancelling your My Food Bag subscription is a straightforward process that can be completed directly through your online account.

Step-by-Step Cancellation Guide

To effectively cancel your My Food Bag subscription, follow these clear steps:

  1. Log In to Your Account: Begin by logging in to your My Food Bag account on their official website. Ensure you have your correct login credentials handy.
  2. Select 'Customise': Once logged in, navigate to and select the 'Customise' option. This section typically allows you to manage your upcoming deliveries, meal preferences, and subscription details.
  3. Initiate Cancellation: Within the 'Customise' section, locate and select 'Start Cancellation'. This action will begin the process of ending your current subscription.
  4. Provide Initial Feedback: My Food Bag will present a question to understand the primary reason for your cancellation. Providing this feedback helps them improve their service.
  5. Complete Cancellation: To finalize and confirm your subscription cancellation, you will be prompted to provide any further feedback. After doing so, click on 'Cancel my subscription'. This final step ensures your request is processed.

Important Considerations

  • Check Deadlines: Always verify the cut-off times for cancelling or making changes to avoid being charged for an upcoming delivery you no longer want. These deadlines are typically available in your account or on the My Food Bag website.
  • Confirmation: After completing the cancellation process, look for a confirmation email or message within your account to ensure your subscription has been successfully terminated.
  • Customer Support: If you encounter any issues during the cancellation process or have specific questions about your account, My Food Bag's customer support team can provide assistance.

By following these steps, you can efficiently manage and cancel your My Food Bag subscription according to your needs.