The precise mailing address for submitting HealthSmart provider claims is:
HealthSmart Benefit Solutions, Inc.
PO BOX 1014
Charleston, WV 25324-1014
Comprehensive Claim Submission Information
To ensure your claims are processed efficiently, HealthSmart offers several methods for submission in addition to mail. It's crucial to be aware of all available options and important filing deadlines.
Here is a summary of the various ways to submit claims to HealthSmart, along with key details:
| Claim Submission Method | Details |
|---|---|
| HealthSmart Benefit Solutions, Inc. PO BOX 1014 Charleston, WV 25324-1014 | |
| Fax | 806.473.2535 |
| Online Portal | Claims can be submitted electronically via the official HealthSmart website at healthsmart.com/nysut. |
Essential Claim Filing Guidelines
When submitting claims to HealthSmart, please keep the following critical information in mind to avoid delays or rejections:
- Filing Deadline: All claims must be filed within two (2) years of the date the claim expense was incurred. Adhering to this deadline is vital for successful claim processing.
By utilizing the appropriate submission method and adhering to the filing timelines, providers and members can ensure their claims are handled effectively by HealthSmart.
