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How to Factory Reset Your HP 4155e Printer

Published in HP Printer Reset 3 mins read

To factory reset your HP 4155e printer, you need to perform a simple button combination on the device itself. This process will restore the printer to its default factory settings and erase any custom network configurations.

Why Factory Reset Your HP 4155e?

A factory reset can be a useful troubleshooting step for various printer issues, or when you need to prepare your printer for a new setup. Here are some common reasons:

  • Network Connectivity Problems: If your printer is having trouble connecting to your Wi-Fi network or you've changed your router.
  • Performance Issues: To resolve persistent errors, slow printing, or other inexplicable malfunctions.
  • Selling or Donating Your Printer: To clear all personal data and settings before transferring ownership.
  • Forgotten Settings: If you've made changes to settings and can't remember how to revert them.

What Happens During a Factory Reset?

When you factory reset your HP 4155e, the following changes occur:

  • All custom network settings (Wi-Fi credentials, IP address) are erased.
  • The printer returns to its original default settings, as if it were just unboxed.
  • Any saved print jobs or configurations are cleared.

Note: This process does not affect ink levels or printer firmware updates.

Step-by-Step Guide to Factory Reset Your HP 4155e

Follow these simple steps to perform a factory reset on your HP 4155e printer:

  1. Ensure the printer is powered on. If it's off, press the Power button to turn it on.
  2. Locate the buttons: Find the Wireless button (often indicated by a Wi-Fi icon) and the Cancel button (often indicated by an 'X' or 'red circle with a line through it') on your printer's control panel.
  3. Initiate the reset: Press and hold both the Wireless button and the Cancel button together for approximately 5 seconds.
  4. Observe the lights: You will notice the Wireless and Power LEDs on the printer begin to blink. This indicates the reset process has started.
  5. Release the buttons: Once the LEDs start blinking, release both buttons.
  6. Completion: The printer will now reset to its factory default settings, and all network settings will be erased. The blinking may continue for a short period, and then the printer will return to a ready state.

After the Reset: Setting Up Your Printer Again

Once the factory reset is complete, you'll need to set up your printer as if it were new. This typically involves:

  • Connecting to a Network: If you want to use it wirelessly, you'll need to reconnect it to your Wi-Fi network. You can usually do this using the HP Smart app or by following the on-screen prompts on the printer (if available) or via USB connection to a computer.
  • Installing Drivers: Ensure your computer has the latest drivers for the HP 4155e. You can download these from the official HP Support website.
  • Reconfiguring Preferences: Adjust any print quality, paper type, or other personal preferences you had before the reset.

Troubleshooting Tips

  • Printer Not Responding: If the LEDs don't blink after holding the buttons, ensure the printer is fully powered on and try the button combination again.
  • Network Reconnection Issues: After a reset, if you still have trouble connecting to your Wi-Fi, try restarting your router, or consult the HP Smart app for guided setup.
  • Check HP Support: For more detailed information or specific troubleshooting for your model, always refer to the official HP Customer Support resources.

This factory reset procedure is a powerful tool to resolve many common printer issues and prepare your device for new configurations.