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How do you calculate vacancy cost?

Published in Human Resources Metrics 4 mins read

The vacancy cost, also known as the cost of a vacant position, quantifies the financial impact of an unfilled job role on an organization. It's essentially the lost value or revenue due to an employee not being in place to perform their duties.

Calculating Vacancy Cost: Core Methods

The fundamental approach to calculating vacancy cost involves determining the daily cost of the vacant role and multiplying it by the average time the position remains unfilled. There are several common methodologies to determine this daily cost, often tailored to the specific type of impact being measured.

Common Formulas for Vacancy Cost

Here are the primary ways to calculate vacancy cost, reflecting different perspectives on the value a position brings to an organization:

Method Formula Example (Assuming 35 Days to Hire) Explanation
Average Daily Value Average Daily Value × Average Time to Hire $461.53 × 35 = $16,153 This approach focuses on the overall daily financial contribution or worth of the position to the company, encompassing a broad range of impacts from lost productivity to potential missed opportunities.
Average Daily Revenue Average Daily Revenue × Average Time to Hire $596.92 × 35 = $20,192 This method measures the direct revenue loss per day attributed to the vacant role. It is particularly useful for sales, marketing, or other revenue-generating positions where the direct financial contribution is easily quantifiable.
Position Budget Value Position Budget Value × Average Time to Hire $480.76 × 35 = $16,826 This calculation considers the budgeted value of the position, which often includes the employee's salary, benefits, and potentially a markup for overhead or the expected profit contribution associated with the role.

What do these terms mean?

  • Average Daily Value/Revenue/Position Budget Value: This figure represents the estimated financial contribution, revenue generation, or total cost (including salary, benefits, and overhead) associated with the role on a daily basis. It can be derived from the position's impact on sales, project completion, or overall operational efficiency.
  • Average Time to Hire: This is the average number of days it takes to fill a vacant position, from the moment it becomes open until a new employee is onboarded and productive.

Beyond the Formula: Hidden Costs of Vacancy

While the formulas provide a direct calculation, the true cost of a vacant position often extends beyond these figures, encompassing a range of direct and indirect impacts:

  • Lost Productivity and Output: Work doesn't get done, or gets done slower, leading to delays in projects, missed deadlines, and reduced overall organizational output. This directly impacts a company's ability to meet its objectives.
  • Overtime and Burnout: Existing employees often bear the brunt of extra workload, leading to increased overtime costs, higher stress levels, reduced morale, and potential burnout. This can negatively impact team cohesion and even lead to further attrition.
  • Reduced Quality: Rushed work or tasks performed by less experienced staff filling in can lead to errors, a decline in service quality, or reputational damage, which can have long-term effects on customer satisfaction and brand image.
  • Missed Opportunities and Revenue Loss: For roles directly tied to sales or business development, a vacancy means lost sales leads, neglected client accounts, and foregone revenue opportunities that could otherwise contribute to growth.
  • Impact on Team Morale and Engagement: A prolonged vacancy can signal instability or disorganization, leading to anxiety among remaining staff about their workload and job security, potentially decreasing overall engagement.
  • Training and Onboarding Costs: Once a new hire is found, there are still costs associated with their training, onboarding, and the time it takes for them to become fully productive, which adds to the overall expense of filling the role.
  • Recruitment Costs: The expenses incurred in advertising the position, screening candidates, conducting interviews, and performing background checks also contribute to the overall cost of filling a vacancy.

Why Calculate Vacancy Cost?

Understanding and calculating vacancy cost is crucial for businesses for several reasons:

  • Justifying Investment in Recruitment: It provides a clear Return on Investment (ROI) for investing in efficient recruitment processes, competitive compensation, and robust talent acquisition strategies.
  • Improving Retention Strategies: High vacancy costs can highlight issues with employee turnover, prompting organizations to invest more in retention efforts such as employee engagement programs, professional development, and competitive benefits.
  • Optimizing Hiring Processes: By identifying how much each day of vacancy costs, companies are incentivized to streamline their hiring process to reduce time-to-hire, making the process more agile and efficient.
  • Resource Allocation: It helps in prioritizing which vacant roles need to be filled most urgently based on their financial impact, ensuring that critical positions are addressed promptly.

For more information on the cost of vacant positions, you can refer to resources on Cost of Vacancy: Definition & How to Calculate it.