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How to reset an outside AC unit?

Published in HVAC Troubleshooting 5 mins read

Resetting your outside AC unit often involves a simple power cycle to clear minor electrical faults or reactivate safety shut-offs. This process typically requires cutting power to the unit for a brief period and, in some cases, pressing a dedicated reset button.

Why Your AC Unit Might Need a Reset

An outdoor AC unit might require a reset for several reasons, often related to minor electrical disruptions or safety mechanisms:

  • Power Surges or Fluctuations: Brief power outages or irregular voltage can trip the AC's internal safety controls or the circuit breaker.
  • Tripped Circuit Breaker: The circuit breaker dedicated to your AC might trip to prevent electrical overload or damage, requiring a manual reset.
  • Minor Electrical Glitches: Sometimes, the AC's control board can experience a temporary bug that a power cycle can resolve.
  • Overheating: The unit's safety features may shut it down to prevent damage from overheating, needing a reset once it cools down.

Before You Reset: Safety First

Before attempting to reset your AC unit, prioritize safety to prevent electrical shock or injury.

  • Turn off your thermostat: Set your indoor thermostat to "Off" or "Heat" to ensure no cooling demand is being sent to the outdoor unit.
  • Locate the outdoor disconnect switch: This is a small box usually mounted on the wall near your outdoor AC compressor unit. It contains a pull-out handle or a switch.
  • Find the indoor circuit breaker: Identify the circuit breaker panel in your home and locate the breaker(s) labeled for your AC unit or furnace.

Step-by-Step Guide to Resetting Your Outdoor AC Unit

Follow these steps carefully to safely reset your air conditioning unit:

1. Turn Off the Thermostat

Go to your indoor thermostat and switch the system from "Cool" to "Off." If your thermostat has a fan setting, make sure it's also set to "Off" or "Auto" and not running continuously. This stops any signal from being sent to the outdoor unit.

2. Cut Power at the Indoor Breaker

Locate your home's main electrical panel (circuit breaker box). Find the circuit breaker(s) labeled for your air conditioner or furnace. It might be a single 240-volt breaker or two connected 120-volt breakers. Flip this breaker (or breakers) to the "Off" position. This will cut power to both your indoor and outdoor AC components.

3. Power Off the Outdoor Disconnect

Walk to your outdoor AC unit. Near the unit, you'll see a small grey or metallic box attached to the wall. Open its cover. Inside, there will typically be a pull-out handle or a flip switch. Pull out the handle completely or flip the switch to the "Off" position. This ensures no residual power reaches the unit.

4. Wait a Few Minutes

Allow the AC unit to remain without power for at least 15-30 minutes. This waiting period is crucial as it allows the system's capacitors to fully discharge and the control board to clear any fault codes or temporary errors. Skipping this step might prevent a successful reset.

5. Check for a Reset Button

Some outdoor AC units have a dedicated reset button. This is often a small, red button usually located on or around the unit itself, or sometimes inside the access panel. The button should have a clear "reset" label. Once you find this button, press it for around three seconds. Observe the AC. Check whether the AC kicks on immediately and if it doesn't, press the button again for another three seconds.

6. Restore Power

After the waiting period and if applicable, after pressing any reset button:

  • Go back to the outdoor disconnect box. Reinsert the pull-out handle or flip the switch back to the "On" position.
  • Return to your indoor circuit breaker panel. Flip the AC's circuit breaker(s) back to the "On" position.

7. Turn On the Thermostat

Finally, go back to your indoor thermostat. Switch it from "Off" to "Cool" and set your desired temperature. Give the AC unit a few minutes to power up and begin its cooling cycle. You should hear the outdoor unit kick on and feel cool air coming from your indoor vents.

When a Reset Isn't Enough

While a reset can solve many minor issues, it's not a fix-all solution. If your AC continues to malfunction after a reset, it indicates a more serious underlying problem that requires professional attention.

Here's a quick guide to distinguishing between issues that might be resolved by a reset and those needing expert help:

Symptom Potential Cause/Action Needs Professional Help?
Unit won't turn on after reset Deeper electrical issue, faulty component Yes
Blowing warm air Low refrigerant, compressor issue, duct leak Yes
Loud, unusual noises (grinding, banging) Motor failure, fan issue, loose parts Yes
Ice on the outdoor unit or indoor coil Low refrigerant, poor airflow, dirty coil Yes (after thawing)
Frequent tripping of circuit breaker Electrical overload, short circuit, compressor failure Yes
Water leaks around indoor unit Clogged drain line, frozen coil, improper installation Yes
Unpleasant odors Mold, burning electrical components Yes

If you encounter any of the "Needs Professional Help?" scenarios, it's best to contact a qualified HVAC technician. Attempting to fix complex AC issues yourself can lead to further damage or safety hazards.

Preventative Measures

Regular maintenance can significantly reduce the chances of your AC unit needing frequent resets or major repairs:

  • Schedule Annual Maintenance: Have a certified HVAC technician inspect and tune up your system once a year.
  • Change Air Filters Regularly: Replace or clean your air filters every 1-3 months, or more often if you have pets or allergies.
  • Keep Outdoor Unit Clear: Ensure the area around your outdoor unit is free from debris, leaves, grass clippings, and shrubs to maintain proper airflow.
  • Clean Coils: Periodically clean the outdoor condenser coils to improve efficiency.

Following these steps will help keep your AC unit running smoothly and efficiently.