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How do You Add Your Business Location on Instagram?

Published in Instagram Business Location 4 mins read

Adding your business location on Instagram is a straightforward process that helps customers find your physical store and improves your local visibility. This feature is available for Instagram Professional Accounts (Business or Creator profiles) and allows you to display a clickable address on your profile, making it easy for people to get directions.

Prerequisites for Adding a Business Location

Before you can add a physical address to your Instagram profile, you must have a:

  • Professional Instagram Account: This means your profile must be switched to either a Business or Creator account. Personal accounts do not have the option to add a business address directly.
  • Facebook Business Page: Instagram uses Facebook's location database. If your business location isn't already listed in Facebook Places, you might need to create or confirm it on your associated Facebook Page first.

Step-by-Step Guide to Adding Your Business Address

Follow these steps to add your physical address to your Instagram business profile:

  1. Go to Your Instagram Profile: Open the Instagram app and navigate to your business profile by tapping on your profile picture icon in the bottom right corner.
  2. Tap "Edit Profile": On your profile page, you will see the "Edit Profile" function positioned right under your bio. Tap on it to access your profile settings.
  3. Select "Contact Options": Within the "Edit Profile" menu, scroll down and look for "Contact Options" or "Contact." Tap on this to manage how customers can reach you.
  4. Choose "Business Address": From the options given, select "Business Address." This will open fields for you to input your location details.
  5. Enter Location Details:
    • Street: Input your full street address.
    • City: Enter the city where your business is located.
    • Postal Code: Provide the appropriate postal or zip code.
  6. Review and Save: Double-check that all the information is accurate. Once confirmed, tap "Done" or "Save" (usually located in the top right corner) to apply the changes to your profile.

Once saved, your address will appear as a clickable link on your Instagram profile, often alongside other contact buttons like email or phone.

What if Your Location Isn't Listed? (Creating a Custom Location)

If you try to add your address and it doesn't appear as an option, it likely means your business location isn't recognized in Facebook's Places database, which Instagram uses. To resolve this:

  • Create a Facebook Check-in Location: Go to your Facebook app or browser and search for your business. If it doesn't appear, you can create a new check-in location by following these steps:
    1. Start a new post on Facebook.
    2. Tap "Check In."
    3. If your location doesn't show up, scroll down and tap "Add new place."
    4. Fill in the details (name, category, address) and create the place.
  • Once created on Facebook, it usually takes a short while for it to become available on Instagram.

Benefits of Displaying Your Business Location

Adding your location to your Instagram profile offers several advantages for your business:

  • Increased Discoverability: Your business can appear in local searches and on location tags, making it easier for nearby customers to find you.
  • Enhanced Trust and Credibility: A physical address provides a sense of legitimacy and builds trust with potential customers.
  • Easy Directions: The clickable address integrates with mapping services, allowing users to get directions directly from your profile.
  • Local SEO Boost: It helps your business rank higher in local search results both on Instagram and potentially on other platforms.
  • Engagement Opportunities: Customers can tag your location in their posts and stories, driving user-generated content and exposure.

Here's a quick summary of the key benefits:

Feature Benefit for Your Business
Clickable Address Instant directions via mapping apps
Local Search Presence Appears in location-based searches and recommendations
Credibility Establishes trust and verifies physical presence
Customer Engagement Encourages check-ins and location tags in user content
Profile Completeness Provides comprehensive information for potential customers

Enhancing Your Profile with Other Contact Information

Beyond your business address, Instagram also allows you to add other vital contact details to your professional profile:

  • Email Address: A direct email button for customer inquiries.
  • Phone Number: A clickable button for calls or texts.

By utilizing all available contact options, you provide a comprehensive and user-friendly experience for your audience, making it simple for them to connect with your business.