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How to Connect Kia Connect

Published in Kia Connect Setup 4 mins read

Connecting to Kia Connect involves a few straightforward steps, primarily using the Kia Connect smartphone application and your vehicle's infotainment system. This process links your car to your digital account, enabling a suite of remote services and connected features.

Understanding Kia Connect

Kia Connect is a telematics system that provides various services, including remote start, vehicle status checks, navigation features, and emergency assistance. To utilize these features, you first need to establish a connection between your Kia vehicle and the Kia Connect application on your smartphone.

Step-by-Step Guide to Connecting Kia Connect

Follow these steps to successfully connect your Kia vehicle to the Kia Connect app:

1. Prepare for Connection

Before you begin, ensure you have the following:

  • Compatible Kia Vehicle: Your Kia must be equipped with Kia Connect services.
  • Smartphone: An iOS or Android device.
  • Internet Access: Stable internet connection on your phone.
  • Vehicle Access: You need to be in or near your vehicle.

2. Download the Kia Connect App

The first step is to download the official Kia Connect application to your smartphone.

3. Create or Log In to Your Account

Open the downloaded Kia Connect app and:

  • New User: If you don't have a Kia account, select "Create Account" and follow the prompts to register. This typically involves providing an email address, setting a password, and agreeing to terms and conditions.
  • Existing User: If you already have a Kia account (e.g., from a previous Kia vehicle or other Kia services), simply log in with your credentials.

4. Add Your Vehicle to the App

This is a critical step where you link your specific Kia vehicle to your Kia Connect account.

  1. Open the Application: Once logged into the Kia Connect app, navigate to the option to add a vehicle. This is typically found on the home screen or in a "My Vehicles" section.
  2. Click on "ADD vehicle": Select this option within the app.
  3. Enter VIN: You will be prompted to enter your vehicle's 17-character Vehicle Identification Number (VIN). You can usually find the VIN on your dashboard (visible through the windshield), on the driver's side door jamb, or on your vehicle's registration or insurance documents.
  4. Confirm Vehicle: After the VIN is detected by the application, click on "your vehicle" to confirm the addition. The app will then start the pairing process.

5. Activate Kia Connect Services In-Vehicle

After adding your VIN in the app, you need to complete the activation process inside your Kia.

  1. Look for a Code on Your Car's Screen: A verification code will appear on your vehicle's Audio, Video, Navigation, Telematics (AVNT) screen.
  2. Enter Code in the App: Take this code from your car's display and enter it into the Kia Connect application on your smartphone when prompted. This final step confirms the link between your app and your vehicle.
  3. Complete Activation: Follow any remaining on-screen prompts in both the app and your vehicle's infotainment system to finalize the activation of Kia Connect services.

6. Verify Connection

Once all steps are complete, the Kia Connect app should display your vehicle's status, such as fuel level, mileage, or whether the doors are locked. You should also be able to use remote functions like remote start or lock/unlock.

Troubleshooting Common Connection Issues

  • No Service: Ensure your vehicle is in an area with good cellular coverage. Kia Connect relies on a cellular connection.
  • Incorrect VIN: Double-check that you entered the VIN accurately.
  • App Permissions: Make sure the Kia Connect app has necessary permissions enabled on your smartphone (e.g., location services).
  • Software Updates: Ensure both your smartphone's operating system and your vehicle's infotainment system software are up to date.
  • Subscription Status: Confirm your Kia Connect subscription is active. New vehicles often come with a trial period.

Key Kia Connect Features

Connecting Kia Connect unlocks a variety of convenient features, enhancing your driving experience and vehicle management.

Feature Category Examples of Services
Remote Access Remote Start/Stop, Remote Door Lock/Unlock, Remote Climate Control
Vehicle Status Vehicle Status Check (fuel, mileage, tire pressure), Vehicle Diagnostics, Maintenance Alerts
Navigation & Safety Connected Routing, Last Mile Navigation, Find My Car, Emergency Assistance, Roadside Assistance
User Settings User Profile Transfer, Valet Mode, Quiet Mode, Climate Settings

By following these instructions, you can easily connect your Kia vehicle to the Kia Connect app and begin enjoying its extensive range of features. For more detailed information, always refer to the official Kia Connect website or your vehicle's owner's manual.