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How Do You Load a WASH Laundry Card?

Published in Laundry Card Management 3 mins read

Loading a WASH laundry card typically involves using a designated add-value station to transfer funds from a debit or credit card directly onto your laundry card, providing a convenient way to pay for laundry services.

WASH laundry cards are widely used in multi-housing communities, colleges, and other shared laundry facilities, offering a cashless and efficient method to operate washing and drying machines. Understanding the process to add funds ensures you always have access to clean clothes.

Steps to Load Your WASH Laundry Card

The process is straightforward and can usually be completed in a few simple steps at an add-value station located within your laundry facility.

1. Locate an Add-Value Station

These stations are specifically designed for adding funds to your laundry card and are typically found within the laundry room, common areas of your building, or sometimes at a central office. Look for a terminal clearly labeled for adding value or funds.

2. Select Your Desired Amount

Once you're at the station, the screen will usually display various options for loading funds. Choose the amount of money you wish to add to your WASH laundry card. Stations might offer preset amounts or allow you to enter a custom value.

3. Make Your Payment

  • Insert or Tap Payment Card: Use your debit or credit card to pay for the funds you wish to add. Follow the on-screen prompts to either insert your chip card, swipe your magnetic stripe card, or tap your contactless card on the designated reader.
  • Complete Transaction: Authorize the payment as you would with any card transaction.
  • Remove Payment Card: Crucially, after your payment is processed and confirmed, remember to remove your debit or credit card from the reader.

4. Load Funds onto Your Laundry Card

  • Tap and Hold Your Laundry Card: With your payment successfully processed and your debit/credit card removed, tap and hold your WASH laundry card firmly on the designated card reader of the add-value station.
  • Confirm Transfer: The system will then transfer the amount you selected from your payment transaction directly onto your WASH laundry card. Wait for a confirmation signal, such as a green light, a beep, or a message on the screen indicating that the funds have been successfully loaded.

Tips for a Smooth Loading Experience

  • Check Your Balance First: Before loading, you can often check your current balance at the add-value station or through the WASH Laundry Solutions mobile app (if available for your location).
  • Minimum Load Amounts: Be aware that some stations may have a minimum amount required for loading funds.
  • Keep Your Card Safe: Treat your WASH laundry card like cash. If lost, the funds on it are typically not recoverable unless it's registered with a specific account.
  • Troubleshooting: If you encounter any issues, such as an error message or funds not appearing on your card, check for a customer service number on the add-value station or contact your building management.

By following these steps, you can efficiently load your WASH laundry card and enjoy hassle-free access to laundry services.