Using your M&S gift card is a straightforward process, allowing you to enjoy your favorite Marks & Spencer products both online and in-store. Gift cards can be utilized for either full or part payment of your purchases.
Using Your M&S Gift Card Online
When shopping on the official M&S website, your gift card can be easily applied during the checkout phase.
Here’s how to redeem your M&S gift card online:
- Browse and Add to Basket: Select the items you wish to purchase and add them to your online shopping basket.
- Proceed to Checkout: Once you've finished shopping, go to your basket and click on "Checkout."
- Locate Payment Section: During the checkout process, you will typically find a section dedicated to payment methods, which includes an option for gift cards or e-vouchers.
- Enter Details: You will need to enter the 16 or 19-digit card number from your gift card, followed by the four or five-digit PIN. For physical cards, the PIN is usually found under a silver scratch panel on the back. For e-gift cards, these details are provided in the email you received.
- Apply Gift Card: Click the "Apply," "Redeem," or similar button to deduct the gift card's value from your order total.
- Complete Purchase: If there's any remaining balance after applying your gift card, you can pay this using another accepted payment method (e.g., credit/debit card).
Using Your M&S Gift Card In-Store
Redeeming your M&S gift card at any physical M&S store is just as simple.
Follow these steps to use your gift card in-store:
- Select Your Items: Gather all the products you wish to buy from the store.
- Head to the Till: Proceed to any open checkout counter.
- Present Your Card: When it's time to pay, present your physical M&S gift card or your e-gift card (displayed on your smartphone) to the cashier.
- Scan Barcode: The cashier will scan the barcode located on your gift card or e-gift card.
- Confirm Payment: The gift card's value will be deducted from your total purchase. If your gift card doesn't cover the full amount, you can pay the remainder using cash or another payment method.
Checking Your M&S Gift Card Balance
It's always a good idea to know your remaining gift card balance before making a purchase.
- Online: Visit the official M&S Gift Card Balance Checker page (hyperlink is illustrative). You will need to enter your gift card number and PIN.
- In-Store: You can ask any M&S cashier to check the balance for you at the till.
Important Tips for M&S Gift Card Usage
To ensure a smooth shopping experience, consider these practical insights:
- Part or Full Payment: M&S gift cards are versatile and can be used to cover the entire cost of a purchase or contribute partially, with the remaining amount paid via another method.
- Multiple Gift Cards: Generally, M&S allows customers to use multiple gift cards for a single transaction, both online and in-store.
- Validity Period: M&S gift cards typically have an expiry date, often 24 months from the date of purchase or last use. Always check the terms and conditions on your card or the M&S website.
- Returns and Refunds: If you return items that were originally purchased using an M&S gift card, the refund amount is usually issued back onto a new or existing gift card.
- Security: Treat your gift card like cash. Keep your card number and PIN confidential and secure to prevent unauthorized use.
M&S Gift Card Usage Comparison
| Feature | Online Usage | In-Store Usage |
|---|---|---|
| Required Info | 16 or 19-digit card number & 4 or 5-digit PIN | Barcode |
| Payment Type | Full or part payment | Full or part payment |
| How to Redeem | Enter details in the website checkout | Present card for cashier to scan |
| Where to Find | M&S website | Any M&S store |
