Lincare may be calling you for several reasons related to your medical equipment and services, primarily concerning your account, supplies, or ongoing care needs.
Common Reasons for Lincare Calls
If you're receiving calls from Lincare, it's typically for one of the following key reasons, ensuring your care is managed effectively and your equipment needs are met:
- Past Due Balance: Lincare may contact you regarding an outstanding payment on your account. This could relate to co-pays, deductibles, or charges not covered by insurance for equipment or services you've received.
- Supply Reorder: Many medical equipment users require regular replenishment of supplies (e.g., CPAP masks, tubing, oxygen cannulas). Lincare often calls to facilitate these reorders, ensuring you don't run out of necessary items.
- Follow-up After Setup: After your medical equipment has been set up, a Lincare center may call to check on your comfort, answer any questions, or ensure you are using the equipment correctly and effectively. This is part of their patient support.
- Prescription-Related Question: There might be a question concerning your prescription for medical equipment or supplies. This could involve clarifications, renewals, or updates needed for your treatment plan.
- Request for Physician Follow-up: Lincare might need you to schedule or facilitate a follow-up appointment with your physician. This is often necessary to renew prescriptions, assess your ongoing need for equipment, or make adjustments to your therapy.
Understanding the Call's Purpose
To understand the specific reason for a call, it's best to answer or return the call. They will be able to provide details relevant to your individual account and services. Each call is typically aimed at ensuring continuity of care and proper management of your medical equipment.
