The exclamation mark (!) displayed on a Landis+Gyr meter is a crucial indicator that signifies the credit on your meter is running low. It serves as an important visual alert to prompt action before your electricity supply is interrupted.
Understanding the Low Credit Warning
This symbol is a standard feature designed into prepaid electricity meters like those from Landis+Gyr. Its primary purpose is to give users advance warning, ensuring they have sufficient time to top up their account. Ignoring this warning can lead to your electricity supply being automatically disconnected once the remaining credit is fully depleted.
What to Do When You See the Exclamation Mark
When the exclamation mark appears, it's a clear signal that you need to recharge your meter promptly to maintain continuous electricity supply. The required action is to enter a valid token into your meter.
Here's a step-by-step guide to address the low credit warning:
- Recognize the Urgency: The exclamation mark indicates your electricity balance is nearing zero. Do not delay in taking action to avoid power loss.
- Obtain a Token: Purchase a new electricity token. This is typically a 20-digit numerical code obtained from vending points, online portals, or retail outlets where you usually buy electricity credit.
- Enter the Token:
- Locate the keypad on your Landis+Gyr meter.
- Carefully input the 20-digit token code using the numerical buttons.
- Double-check the entered digits for accuracy before confirming.
- Press the designated "Enter" or "Accept" button (often marked with a green button or 'E').
- Confirm Credit Update: The meter should process the token. A successful transaction will usually be confirmed by a message on the meter's display, the disappearance of the exclamation mark, and an updated credit balance. If the token is rejected, re-check the number and try again, or contact your electricity provider.
By promptly entering a new token, you ensure that your meter is topped up with credit, preventing any inconvenience caused by running out of electricity.
