Eversource is the electric company responsible for delivering electricity and managing the electrical infrastructure in Milton, Massachusetts.
Eversource's Core Responsibilities in Milton
As the primary electric utility, Eversource maintains the physical delivery network and handles crucial services for residents and businesses in Milton. Their key responsibilities include:
- Electricity Delivery: Ensuring the consistent and reliable flow of electricity to homes and businesses throughout the town.
- Infrastructure Maintenance: Maintaining and upgrading poles, wires, transformers, and other essential equipment that make up the electrical grid.
- Outage Management: Responding to and repairing power outages, restoring service as quickly and safely as possible.
- Billing and Customer Service: Managing all aspects of electricity billing and providing direct customer support for service-related inquiries.
Understanding the Milton Community Electricity Aggregation (CEA)
While Eversource handles the delivery and infrastructure, the town of Milton also operates a program called the Milton Community Electricity Aggregation (CEA). This program is organized by the town to provide residents and businesses with options for their electricity supply.
It's important to understand that the Milton CEA program deals with the supply of electricity, meaning where the electricity comes from and its generation source. However, even with the Milton CEA program, Eversource continues to be the utility responsible for the physical delivery of electricity to your home or business, repairing poles and outages, and managing all electricity billing. Your relationship with Eversource for delivery, maintenance, and billing remains unchanged, regardless of your participation in the CEA program.
For more detailed information about the Milton Community Electricity Aggregation program and its impact on your electricity service, you can visit the official Town of Milton Community Electricity page.
The following table clarifies the distinct roles related to electricity services in Milton:
| Aspect | Responsible Entity |
|---|---|
| Electricity Delivery | Eversource |
| Poles & Outage Repair | Eversource |
| Electricity Billing | Eversource |
| Electricity Supply Program | Town of Milton (via Community Electricity Aggregation) |
