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How to Send Faxes Using Your HP Deskjet 4100 Series Printer (via HP Smart App)

Published in Mobile Faxing 4 mins read

Sending faxes with your HP Deskjet 4100 series printer is primarily done through the convenient HP Smart app's Mobile Fax feature, leveraging an internet connection rather than a traditional phone line. This modern approach offers flexibility and eliminates the need for a dedicated fax machine or landline.

Understanding HP Mobile Fax

Traditional faxing requires a phone line connection to your printer. However, many newer HP Deskjet models, including the 4100 series (e.g., 4100e, 4155e), utilize HP's Mobile Fax service. This cloud-based solution allows you to send faxes directly from your computer or mobile device using the HP Smart app, which then routes the fax over the internet.

Step-by-Step Guide to Faxing with HP Smart App

Follow these simple steps to send a fax using your HP Deskjet 4100 series printer and the HP Smart app:

  1. Install the HP Smart App:
  2. Select Your Printer and Mobile Fax:
    • Open the HP Smart app and ensure your HP DeskJet 4100 series printer is selected and connected.
    • On the app's home screen, look for and select the "Mobile Fax" tile.
  3. Prepare Your Fax:
    • You'll be prompted to add the documents you wish to fax. You can:
      • Scan a document directly using your printer's scanner (if available or through the app's camera scan feature).
      • Select an existing document from your device's files (e.g., PDF, image files).
      • Take a photo of a document using your phone's camera (if using the mobile app).
  4. Enter Recipient Details:
    • Enter your recipient's fax number, including any necessary country or area codes.
    • Add your sender information (name, phone number) as required.
  5. Add a Cover Page (Optional):
    • To include a professional fax cover page, locate the toggle button next to "Add a cover page" and enable it.
    • Fill in any desired details for the cover page, such as the recipient's name, your name, subject, and a short message.
  6. Review and Send:
    • Review all the details, including the attached documents and recipient information.
    • Once everything looks correct, tap or click the "Send Fax" button.

Key Features and Considerations

The HP Mobile Fax service offers several benefits and points to note:

  • No Phone Line Required: This is the most significant advantage, as it eliminates the need for a traditional landline connection dedicated to faxing.
  • Internet-Based: Faxes are sent and received via the internet through HP's secure servers.
  • Cross-Device Compatibility: Send faxes from your computer, tablet, or smartphone.
  • Cover Page Customization: Easily add and customize cover pages for a professional touch.
  • Activity History: The app usually keeps a log of your sent faxes, allowing you to track their status.
  • Subscription Model: While HP often provides a certain number of free mobile fax pages upon setup, continuous or high-volume usage may require an HP Instant Ink subscription or a dedicated Mobile Fax plan. Always check the current terms and conditions within the HP Smart app.

Troubleshooting Tips

If you encounter issues while sending a fax:

  • Internet Connection: Ensure both your device and your HP Deskjet 4100 printer have a stable internet connection.
  • HP Smart App Version: Make sure your HP Smart app is updated to the latest version.
  • Printer Status: Verify that your printer is online and connected to your HP Smart account.
  • Recipient Fax Number: Double-check the recipient's fax number for accuracy, including all necessary country and area codes.
  • Document Format: Ensure the document you are trying to fax is in a supported format.

By utilizing the HP Smart app and its Mobile Fax feature, your HP Deskjet 4100 series printer becomes a powerful tool for sending faxes conveniently and efficiently, bridging the gap between traditional and digital communication.