If a package requires a signature and no one is home to receive it, the delivery driver will typically leave a delivery notice or reattempt delivery.
Why Signatures Are Required for Deliveries
Signatures are often required for packages to ensure secure delivery and provide proof that the shipment reached its intended recipient. This is particularly common for high-value items, sensitive documents, or shipments containing age-restricted products. Depending on the type of signature required, the rules for delivery can vary:
- Standard Signature: Someone at the address can usually sign.
- Direct or Adult Signature: For shipments requiring a direct or adult signature, it's essential that someone is physically present to sign in person. This type of signature ensures the package is handed directly to an authorized individual, often requiring proof of age for adult signatures.
What Happens When No One Is Home
When a package requiring a signature arrives and no one is available to sign, here's what typically occurs:
The Delivery Notice (Door Tag)
The most common immediate action is for the delivery driver to leave a delivery notice (often called a "door tag" or "info notice") at your door. This notice will usually include:
- Date and time of the attempted delivery.
- Tracking number of your package.
- Instructions on what to do next.
- Number of reattempts remaining.
- Contact information for the carrier.
Redelivery Attempts
After an initial failed attempt, the courier will generally make additional delivery attempts on subsequent business days. The number of attempts can vary by carrier, but it's common for there to be two or three total attempts.
- If a direct or adult signature is required, and no one is available, the courier must obtain a signature in person. They will not leave the package without it.
- After all attempts are exhausted without a successful signature, the package will typically be held at the carrier's local facility for a limited time (e.g., 3-5 business days) before being returned to the sender.
Your Options as the Recipient
If you miss a signature-required delivery, you have several options to ensure you receive your package:
- Reschedule Delivery: Many carriers allow you to reschedule a delivery online for a more convenient day, or you can call their customer service. This is often the easiest solution if you know when you'll be home.
- Pick Up at a Local Facility: The delivery notice will often provide details on how to pick up your package at the carrier's local depot or customer service center. You'll typically need to bring a valid government-issued ID that matches the name on the package.
- Authorize Release (Limited Cases): For some standard signature requirements (not typically for direct or adult signatures), carriers might offer an option to authorize the package to be left without a signature (e.g., in a secure location). However, this is at the discretion of the carrier and often not available for high-value or age-restricted items that specifically require direct/adult signatures.
- Hold for Vacation/Future Date: If you're going to be away, some carriers allow you to request a hold on your package at their facility until a specified date when you can receive it.
Key Takeaways for Signature Deliveries
To avoid missing a signature-required package:
- Track Your Shipments: Utilize the tracking number provided by the sender to monitor your package's estimated delivery date.
- Understand Signature Types: Be aware if your package requires a "direct" or "adult" signature, as these have stricter requirements for in-person receipt.
- Proactive Action: If you know you won't be home, check if your carrier offers options to reschedule delivery or hold the package for pickup in advance.
Understanding these procedures helps ensure your valuable or sensitive packages are delivered securely and without unnecessary delays.
