Yes, you can have a passenger while delivering for Spark. You are permitted to have someone accompany you in your vehicle during your delivery trips.
However, it's essential to understand the specific rules and limitations regarding passengers during your deliveries:
- Non-Authorized Individuals: Any passenger accompanying you is considered a non-authorized individual on the Spark Driver platform. They are not registered or approved to act as a driver or assistant.
- No Participation in Tasks: Passengers are strictly prohibited from participating in any part of the delivery process. This includes, but is not limited to:
- Shopping for items for Shopping & Delivery orders.
- Picking up orders from stores or restaurants.
- Loading items into or unloading items from your vehicle.
- Transporting items from your vehicle to the customer's door.
- Interacting with customers, store employees, or restaurant staff on your behalf.
- Your Sole Responsibility: As the designated Spark Driver, you remain solely responsible for the entire delivery process from start to finish. Your passenger is simply an occupant of your vehicle and cannot assist with any duties related to the delivery.
Practical Considerations for Having a Passenger
While having a passenger is allowed, consider the following to ensure smooth deliveries:
- Maintain Professionalism: Ensure your passenger does not distract you or interfere with your ability to provide excellent service to customers.
- Vehicle Space: Account for your passenger and their belongings, ensuring there's still adequate space for all delivery items, especially for larger orders.
- Efficiency: Confirm that having a passenger does not slow down your delivery process or impact your efficiency, as time is often critical for delivery services.
This policy ensures that all official delivery tasks are performed exclusively by the authorized Spark Driver, maintaining accountability and service standards.
