Generally, no, you cannot create a new Planet Fitness account if you have outstanding dues or fees owed to them.
When considering a new Planet Fitness membership, it's essential to understand the conditions related to any prior financial obligations. If you have an existing debt with Planet Fitness, such as unpaid membership dues or fees from a previous or current account, you will likely be prevented from opening a new account.
Planet Fitness policies typically require members to have a clear financial standing with the club. This means that any outstanding dues or fees associated with a past or current membership must be resolved before you can establish a new membership or even make certain changes to an existing one. For instance, maintaining a status where you don't owe any outstanding dues or fees at your club is a prerequisite for various membership actions, including potentially signing up for a new account. The company aims to ensure all financial obligations are met.
- Key Consideration: Your financial history with Planet Fitness is typically checked during the sign-up process for any new membership.
- Resolution is Key: To be eligible for a new account, you would first need to settle any outstanding balances.
Steps to Consider if You Owe Money
If you believe you have outstanding dues and wish to join or rejoin Planet Fitness, here are practical steps to take:
- Contact Member Services: Reach out directly to Planet Fitness member services or visit your local club. You can inquire about any outstanding balance on your previous account and understand the exact amount owed.
- Resolve Outstanding Debt: Pay off any owed fees or dues to clear your financial record with the company. This is a crucial step to regain eligibility.
- Attempt New Registration: Once your account is officially cleared and your financial standing is resolved, you can then proceed with attempting to create a new membership online or in person at a club.
It's important to note that Planet Fitness's internal systems are designed to track outstanding balances. Attempting to create a "new" account under the same identity while still owing money from a previous membership is unlikely to bypass these requirements and will likely result in a denial of the new membership.
