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How do I update my Polar Vantage v2?

Published in Polar Device Update 4 mins read

Keeping your Polar Vantage V2 updated is essential for optimal performance, new features, and bug fixes. The process is straightforward, primarily utilizing the Polar FlowSync application on your computer.

How to Update Your Polar Vantage V2

To update your Polar Vantage V2, you must connect it to your computer using the custom USB cable, allow Polar FlowSync to sync your data, and then accept the firmware update prompt when it appears.

Why Update Your Polar Vantage V2?

Regular firmware updates are crucial for enhancing your device's capabilities and user experience. Here's why you should keep your watch updated:

  • Access New Features: Get the latest functionalities and training programs.
  • Performance Enhancements: Benefit from improvements in GPS accuracy, battery life, and sensor reliability.
  • Bug Fixes: Resolve any known software issues, ensuring a more stable and reliable device.
  • Improved Compatibility: Maintain seamless integration with the Polar Flow web service and mobile app.

What You'll Need

Before you begin the update process, ensure you have the following items ready:

  • Polar Vantage V2 Watch: Ensure it has sufficient battery charge.
  • Computer: A desktop or laptop with a stable internet connection.
  • Custom USB Cable: The proprietary charging and data sync cable included with your Vantage V2.
  • Polar FlowSync Software: This application must be installed on your computer.

Step-by-Step Guide to Updating Your Vantage V2 Firmware

Follow these steps to successfully update your Polar Vantage V2:

  1. Install Polar FlowSync (if needed):
    • Download the Polar FlowSync software using the links provided above.
    • Follow the on-screen instructions to install the application on your computer. FlowSync typically runs in the background or can be launched from your applications list.
  2. Connect Your Watch to Your Computer:
    • Plug the custom USB cable into a free USB port on your computer.
    • Connect the other end of the cable to your Polar Vantage V2. Ensure the cable clicks or snaps firmly into place to establish a secure connection.
  3. Initiate Data Syncing:
    • Once connected, the Polar FlowSync application should automatically detect your watch and begin syncing your latest training data to the Polar Flow web service.
    • If FlowSync doesn't start automatically, open it manually from your applications.
  4. Confirm the Firmware Update:
    • After your data has finished syncing, FlowSync will display a prompt asking if you wish to update the firmware on your Polar Vantage V2.
    • Select "Yes" to proceed with the firmware installation.
  5. Allow the Update to Complete:
    • FlowSync will download the new firmware and install it on your watch. It is crucial not to disconnect your watch during this phase.
    • Your watch screen may show a progress bar or an "Updating" message.
    • Once the update is complete, FlowSync will notify you, and your watch will restart automatically.

Troubleshooting Tips

If you encounter any difficulties during the update process, consider these common solutions:

  • Check Internet Connection: FlowSync requires an active internet connection to download the firmware.
  • Restart FlowSync and Computer: Close and reopen FlowSync, or restart your computer to resolve minor software glitches.
  • Try a Different USB Port: Test connecting the cable to another USB port on your computer.
  • Verify Cable Connection: Ensure the custom cable is securely attached to both your watch and the computer.
  • Reinstall FlowSync: If problems persist, try uninstalling and then reinstalling the FlowSync software.
  • Contact Polar Support: For persistent issues, visit the Polar Support website for detailed troubleshooting guides or to reach customer service.

How to Check Your Current Firmware Version

You can easily check the current firmware version directly on your Polar Vantage V2:

  1. From the main watch face, swipe down to access the Quick Settings menu.
  2. Tap on the Settings icon (gear icon).
  3. Scroll down and select About your watch.
  4. The Firmware version will be displayed there.

By keeping your Polar Vantage V2's firmware updated, you ensure that you are always benefiting from the latest innovations and improvements from Polar.