Installing your HP Neverstop laser printer is a straightforward process that ensures you can quickly start printing high-quality documents. This guide walks you through the essential steps, from unpacking to software setup.
Before you begin, ensure you have everything you need.
| Item | Purpose |
|---|---|
| HP Neverstop Printer | The printer itself. |
| Power Cord | To connect the printer to an electrical outlet. |
| Plain White Paper | For initial printing tests. |
| Computer or Mobile Device | To install software and drivers. |
| Internet Access | For downloading drivers and the HP Smart app. |
| USB Cable (Optional) | For a direct wired connection if not using Wi-Fi. |
Getting Started: Unboxing and Initial Setup
The first phase involves carefully removing your printer from its packaging and preparing it for operation.
1. Unpack Your Printer Carefully
The initial step is to free your printer from its packaging and remove all protective materials.
- Remove the printer from its box. Lift it out gently and place it on a sturdy, flat surface like a desk or table.
- Remove all packing materials. This includes all tapes, protective films, foam inserts, and any cardboard pieces found both on the exterior and, importantly, inside the printer. Check all access panels and trays for hidden packaging.
- Keep the packaging materials until you are sure the printer is working correctly, in case you need to transport or return it.
2. Load Paper into the Input Tray
Once the printer is unpacked, the next step is to load paper.
- Locate and install the input tray. This is typically found at the front or bottom of the printer. Slide it into its designated slot until it clicks into place.
- Load a stack of plain, unused white paper into the input tray. Ensure the print side (if any) is facing the correct direction according to your printer's indicators.
- Adjust the paper width guides so they snugly touch the edges of the paper stack without bending the paper.
Power On and Software Installation
With your printer unpacked and paper loaded, it's time to power it on and install the necessary software.
3. Power Up Your Printer
Connect the printer to a power source and turn it on.
- Connect the power cord to the back of your HP Neverstop printer, and then plug the other end directly into a wall outlet. Avoid using surge protectors or power strips during initial setup, if possible, to rule out power issues.
- Press the Power button (usually located on the control panel of the printer). The printer lights will illuminate, and you may hear some internal movements as it initializes.
- Wait for the printer to complete its startup sequence. The display (if your model has one) will typically show a ready message or a stable light indicator.
4. Install the Printer Software and Drivers
Installing the correct software and drivers is crucial for your computer or mobile device to communicate with the printer. HP recommends using the HP Smart app for the easiest setup experience.
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Using the HP Smart App (Recommended for all devices):
- Download the HP Smart app from 123.hp.com or directly from your device's app store (Apple App Store for iOS, Google Play Store for Android, Microsoft Store for Windows, or Mac App Store for macOS).
- Open the HP Smart app and follow the on-screen instructions to set up your new printer. This process will guide you through connecting your printer to your Wi-Fi network (if applicable) or connecting via USB, and installing all necessary drivers.
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Manual Driver Installation (For computers without HP Smart app):
- Go to the official HP Support website for drivers: support.hp.com/drivers/printers.
- Enter your specific HP Neverstop printer model number (e.g., "HP Neverstop Laser 1000n" or "HP Neverstop Laser MFP 1200w") into the search bar.
- Download the recommended "Full Feature Software and Drivers" package for your operating system.
- Run the downloaded installer file and follow the prompts. You will typically be asked to connect your printer via a USB cable when prompted, or to proceed with a wireless setup if your model supports it.
Important Tips for a Smooth Setup
- Firmware Updates: After initial setup, use the HP Smart app or HP Support website to check for and install any available firmware updates for your printer. This ensures optimal performance and security.
- Connectivity Options: Your HP Neverstop printer may offer USB, Wi-Fi, or Ethernet connectivity. Choose the method that best suits your home or office setup. Wi-Fi offers flexibility, while USB provides a direct, often faster, initial connection.
- Troubleshooting: If you encounter any issues during setup, refer to HP's online support documentation or the printer's user manual. Common issues are often related to network connectivity or ensuring all packing materials have been removed.
Once the software installation is complete, you should be able to print a test page or any document from your connected device, confirming your HP Neverstop laser printer is ready for use.
