Your PS5 might not turn on from Rest Mode primarily due to a known software bug that can prevent the console from starting back up, or potentially issues with its power supply.
Why Your PS5 Won't Turn On From Rest Mode
Many PS5 users experience their console failing to wake up from Rest Mode, a common issue often attributed to a specific software bug. This bug can cause the system to freeze or become unresponsive, making it seem like it's completely off when it's just stuck. Beyond software glitches, power supply problems can also prevent your console from turning on.
Immediate Solutions & Troubleshooting Steps
If your PS5 is stuck in Rest Mode or won't power on, try these solutions, starting with the most effective quick fix:
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Perform a Hard Reset (Hold Power Button): This is often the easiest and most effective fix for the Rest Mode bug.
- Action: Press and hold the power button on the front of your PS5 for at least 15 seconds. You should hear a beep, and the console will fully shut down.
- Benefit: This forces a complete shutdown, clearing any temporary software glitches that might be preventing it from waking up.
- Follow-up: After it's fully off, press the power button once more to restart your PS5 normally.
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Check Power Connections: A loose or faulty connection can prevent your PS5 from receiving power.
- Action: Ensure the power cable is securely plugged into both the PS5 and the wall outlet.
- Tip: Try unplugging and re-plugging both ends of the cable.
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Try a Different Power Outlet: Sometimes, the issue isn't with the console but with the power source.
- Action: Plug your PS5 into a different wall outlet that you know is working, bypassing any power strips or surge protectors initially.
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Power Cycle Your PS5: This can help reset the internal components.
- Action: Unplug the PS5's power cable from the wall outlet. Wait for at least 60 seconds (or even a few minutes) to ensure all residual power drains. Then, plug the cable back in and try to turn on your PS5.
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Boot into Safe Mode and Rebuild Database: If the issue persists, corrupted system data might be preventing a normal startup.
- Action:
- Ensure your PS5 is completely off (no lights).
- Connect your DualSense controller to the PS5 using a USB cable.
- Press and hold the power button until you hear a second beep (about 7 seconds after the first beep). This will start your PS5 in Safe Mode.
- Select option 5: "Clear Cache and Rebuild Database."
- Benefit: Rebuilding the database reorganizes the hard drive data, which can resolve various system performance issues without deleting your game data.
- Action:
Other Potential Reasons
While the software bug is a common culprit for Rest Mode issues, other factors can lead to your PS5 not turning on at all:
- Problems with the Power Supply: The internal power supply unit (PSU) could be failing. This is a hardware issue that usually requires professional repair. If you've tried all the software and connection fixes and your PS5 still shows no signs of life, a faulty power supply is a strong possibility.
- Overheating: While less common for not turning on from Rest Mode, excessive heat can cause a PS5 to shut down and prevent it from restarting until it cools sufficiently. Ensure your console has adequate ventilation.
- Firmware Corruption: More severe software issues could corrupt the system firmware, requiring a system software reinstallation (also done via Safe Mode).
When to Contact Support
If you've diligently followed all the troubleshooting steps above and your PS5 still won't turn on or consistently gets stuck in Rest Mode, it's advisable to contact PlayStation Support. There might be an underlying hardware defect that requires professional assessment or repair.
| Problem | Primary Solution |
|---|---|
| Won't wake from Rest Mode (Software Bug) | Hold PS5 power button for 15 seconds |
| No power/No lights at all | Check power cable, try different outlet, power cycle |
| Frequent crashes/Start-up issues | Rebuild Database via Safe Mode |
| Consistent power failure after all checks | Contact PlayStation Support (possible power supply issue) |
Understanding these potential causes and solutions can help you get your PS5 back up and running smoothly.
