Yes, OpenTable does charge fees, primarily for restaurants utilizing its reservation management services, with the fee structure varying significantly based on the specific plan chosen and the origin of the reservation.
For restaurants, OpenTable offers different plans—Core, Pro, and Basic—each with distinct pricing models for reservations originating from the restaurant's own website. The fees are designed to support the reservation technology and services provided to establishments.
Here’s a breakdown of how fees apply to reservations made through a restaurant's own website on different OpenTable plans:
| OpenTable Plan | Fees for Reservations from Your Website |
|---|---|
| Core Plan | Free |
| Pro Plan | Free |
| Basic Plan | $.25 per cover (per diner) OR a $49 per month flat fee (for reservations originating from your website) |
This structure indicates that restaurants on the more comprehensive Core and Pro plans can benefit from free reservations when customers book directly through their own website. In contrast, restaurants on the Basic plan incur a charge for these same types of reservations, either on a per-diner basis or as a fixed monthly fee.
For more detailed information on OpenTable's offerings for restaurants, you can visit their Restaurant Solutions Plans page.
