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Who Acquired HSBC USA's Retail Banking Operations and Branches?

Published in Retail Banking Acquisition 2 mins read

Citizens Bank successfully acquired a significant portion of HSBC USA's retail banking operations, specifically 80 branches across several U.S. states, along with its national online deposit business.

The Strategic Shift by HSBC

HSBC announced on May 26, 2021, its decision to exit the United States retail banking market. This move was part of a broader strategic pivot by the global banking giant to focus more on its wealth management and international wholesale banking businesses, particularly reinforcing its presence in Asia. The abandonment of its U.S. retail operations allowed HSBC to streamline its global strategy.

Details of the Acquisition by Citizens Bank

In line with HSBC's divestment strategy, Citizens Bank completed the acquisition of HSBC's East Coast branches and its national online deposit business in April 2022. This strategic acquisition allowed Citizens Bank to significantly expand its footprint and customer base in key urban markets.

The acquisition included:

  • 80 retail branches located across several states and the District of Columbia.
  • HSBC's national online deposit business.
  • Approximately $9.2 billion in deposits and $2.4 billion in loans associated with these operations.

The acquired branches were situated in major metropolitan areas and states, enhancing Citizens Bank's presence in:

  • New York City
  • New Jersey
  • Pennsylvania
  • Washington, D.C.
  • Maryland
  • Virginia
  • Florida

Key Aspects of the Transaction

The table below summarizes the core details of this significant banking transaction:

Aspect Details
Acquirer Citizens Bank
Acquired Assets 80 retail branches, national online deposit business, approx. $9.2B deposits, $2.4B loans
Completion Date April 2022
Regions Impacted New York City, New Jersey, Pennsylvania, Washington, D.C., Maryland, Virginia, Florida
HSBC's Strategic Goal Exit U.S. retail market, pivot to Asia and wealth management

Impact on Customers

Following the acquisition, customers of the divested HSBC branches transitioned to Citizens Bank. Efforts were made to ensure a smooth transition of accounts, services, and banking relationships for the affected individuals and businesses. This change allowed Citizens Bank to offer its broader range of products and services to a new customer segment.

For more detailed information on the acquisition, you can refer to Citizens Bank's official announcement: Citizens Completes Acquisition of HSBC US East Coast Branches and National Online Deposit Business