Currently, you cannot purchase items from B&M online for home delivery or collection, as the retailer does not offer a general online shopping platform. All purchases must be made directly in their physical stores.
The Discontinuation of Online Delivery
While B&M does not currently support online shopping, they previously experimented with a home delivery service. This trial began in June 2022 and was specifically designed to allow customers to order bulky items that might be difficult to transport home from their stores. However, this home delivery option has since been discontinued from their main website.
The decision to scrap the home delivery service means that the vast range of products available at B&M, from household essentials to garden furniture, is exclusively sold in-store.
Current Shopping Experience
For shoppers looking to buy from B&M, the experience remains centered around visiting their brick-and-mortar locations. This aligns with their budget retailer model, which often relies on customers browsing and making impulse purchases within the store environment.
What this means for shoppers:
- In-store purchases only: All items must be bought directly from a B&M store.
- No home delivery: There is no option to have products delivered to your home.
- No click-and-collect: You cannot order items online for in-store pickup.
To find products or check availability, customers typically need to visit their local B&M store. You can often find store information and opening hours using their official store locator.
B&M's Online Presence Overview
To summarize the current status of B&M's online purchasing capabilities:
| Feature | Status | Details |
|---|---|---|
| Online Store | Not Available for Purchasing | Website primarily for store information |
| Home Delivery | Discontinued | Trial started June 2022 for bulky items, now removed |
| Click & Collect | Not Available | No option to reserve or collect items online |
| Shopping Method | In-Store Only | All purchases must be made at a physical location |
This approach allows B&M to focus on maintaining competitive pricing by minimizing the logistical costs associated with e-commerce operations.
