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How do I remove my Ring Doorbell from the mount?

Published in Ring Doorbell Removal 4 mins read

Removing your Ring Doorbell from its mount is a straightforward process that typically involves unscrewing security screws and carefully detaching the device from its mounting plate.

Essential Tools You'll Need

Before you begin, gather these common household tools:

  • Ring Security Screwdriver: Many Ring Doorbells come with a specialized star-shaped (Torx T5) screwdriver in the box. This is crucial for the small security screws.
  • Standard Flathead Screwdriver: A small, standard flathead screwdriver can be helpful for gently prying the doorbell from its mount.

Step-by-Step Guide to Removing Your Ring Doorbell

Follow these steps to safely and effectively remove your Ring Doorbell from its mounting bracket:

1. Identify Your Ring Doorbell Model

While the general removal process is similar across models, knowing your specific Ring Doorbell (e.g., Video Doorbell 2, Pro, Wired) can help confirm the type of security screws used and if it's battery-powered or hardwired.

2. Locate and Remove Security Screws

  • Find the screws: Most Ring Doorbell models have one or two small security screws located on the bottom edge of the device. These screws are designed to prevent easy theft.
  • Use the correct screwdriver: Insert the specialized Ring security screwdriver (or the appropriate Torx T5 if you know the size) into these screws.
  • Unscrew completely: Turn counter-clockwise to loosen and remove the screws. Be careful not to strip the screw heads. Keep these screws in a safe place, as you'll need them for reinstallation.

3. Detach the Doorbell from the Mount

Once the security screws are removed, the doorbell might still be snugly attached to its mounting plate or bracket. This is where a little careful leverage comes in:

  • Gentle Prying: Take your standard flathead screwdriver.
  • Left Side First: Locate a small gap or indentation on the left side of the doorbell where it meets the mounting plate. Carefully insert the tip of the flathead screwdriver into this gap.
  • Release the Side: Gently twist or leverage the screwdriver to unlatch or release this side of the doorbell from the mount. You might hear a small click as it loosens.
  • Repeat on the Right: Now, move to the right side of the doorbell. Insert the flathead screwdriver into the corresponding gap and repeat the gentle prying motion.
  • Lift Away: With both sides gently unlatched or loosened, the doorbell should now come right out of its mounting plate with minimal effort. You can then lift it upwards and away from the wall.

4. Disconnect Wiring (if applicable)

  • For Wired Models (e.g., Video Doorbell Pro, Wired): If you have a hardwired Ring Doorbell, you will see two wires connected to the back of the device. Carefully unscrew the terminals holding these wires and disconnect them.
  • For Battery-Powered Models: If your Ring Doorbell is battery-powered (e.g., Ring Video Doorbell 2, 3, 4, Gen 2), there will be no wires to disconnect, only the battery to remove if needed.

Why You Might Need to Remove Your Ring Doorbell

There are several common reasons for detaching your Ring Doorbell from its mount:

  • Battery Replacement/Charging: For battery-powered models, removal is necessary to access and swap out or charge the battery.
  • Troubleshooting: If you're experiencing connectivity issues or other problems, removing the device might be part of the troubleshooting process.
  • Upgrading or Replacement: When upgrading to a newer Ring Doorbell model, the old one must be removed.
  • Cleaning: To thoroughly clean the device and its surrounding area.
  • Moving: If you're relocating, you'll want to take your smart doorbell with you.
  • Painting or Home Maintenance: To prevent damage or ensure a clean finish during home improvement projects.

Important Safety Tips

  • Power Off (for wired models): Always turn off the power to your doorbell at the circuit breaker before disconnecting any wires to prevent electrical shock.
  • Be Gentle: Avoid excessive force when prying, as this can damage the doorbell or the mounting plate.
  • Organize Screws: Keep all screws in a designated spot to avoid losing them.
  • Consult Ring Support: If you encounter any difficulties or have a unique model, refer to Ring's Official Support Page for model-specific instructions.

By following these steps, you can safely and easily remove your Ring Doorbell from its mount.