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How Does Gift with Purchase Work?

Published in Sales Incentive 5 mins read

A gift with purchase (GWP) is a marketing strategy where businesses offer customers free gifts when they make a specific purchase. This sales tactic adds value and enhances the overall consumer experience, as these gifts are often desirable or complementary to the core product(s) being purchased. Essentially, it's a way for brands to incentivize spending by providing an extra, often unexpected, bonus item.

Understanding the Mechanics of GWP

The core principle of GWP is straightforward: fulfill a specific condition, and receive a free item. Businesses strategically design these offers to achieve various sales and marketing objectives.

How Customers Receive a GWP

Customers typically qualify for a gift with purchase through one of the following methods:

  • Minimum Spend Threshold: The most common approach, requiring customers to spend a certain amount of money to receive a gift (e.g., "Spend $50, get a free tote bag").
  • Specific Product Purchase: Customers receive a gift when they buy a particular product (e.g., "Buy our new serum, get a travel-size cleanser free").
  • Purchasing a Certain Quantity: Buying multiple units of an item might unlock a gift (e.g., "Buy two candles, get a free wick trimmer").
  • Bundle Purchases: A gift might be included when a customer buys a curated set of products.

These gifts are usually automatically added to the cart once the conditions are met or presented as an option for the customer to choose from a selection.

Why Businesses Use Gift with Purchase Strategies

GWP is a powerful tool in a brand's marketing arsenal, offering numerous benefits beyond just giving away freebies.

Key Business Objectives Driven by GWP:

  • Increase Sales & Average Order Value (AOV): By setting a minimum spend threshold, businesses encourage customers to add more items to their cart to qualify for the gift, boosting overall revenue.
  • Clear Inventory: GWP can be an effective way to move slow-selling products or excess stock by bundling them as gifts with popular items.
  • Boost Customer Loyalty & Retention: Offering valuable gifts makes customers feel appreciated and provides an incentive for repeat purchases.
  • Introduce New Products or Samples: Brands can use GWP to give customers a taste of a new product line, hoping they will become full-size purchasers later.
  • Enhance Brand Perception: GWP can position a brand as generous and customer-focused, improving its image in the market.
  • Gain a Competitive Edge: In a crowded market, a compelling GWP offer can differentiate a brand from its competitors.

The table below illustrates the dual benefits of GWP for both businesses and consumers:

Aspect Benefits for Businesses Benefits for Customers
Primary Goal Drive sales volume, increase AOV, manage inventory, introduce new products Receive free added value, discover new items, feel rewarded
Strategic Advantage Builds customer loyalty, enhances brand image, differentiates from competitors Improves shopping experience, creates a sense of getting a 'deal'
Typical Example Offering a free accessory with a tech purchase to boost sales of the main product Getting a deluxe sample of a new fragrance when buying skincare
Impact on Value Increases perceived value of the overall purchase without discounting the core product Enhances the overall value proposition, making the purchase feel more worthwhile

Types of Gifts with Purchase

Gifts can vary widely depending on the industry, brand, and specific campaign goals.

Common GWP Examples:

  • Beauty & Skincare: Often includes travel-size versions, deluxe samples, makeup bags, or skincare tools.
  • Fashion & Accessories: May feature branded tote bags, small accessories (e.g., scarves, keychains), or complimentary styling guides.
  • Electronics: Could include device cases, screen protectors, charging cables, or software subscriptions.
  • Food & Beverage: Sometimes offers complimentary samples of new products, branded merchandise like mugs, or exclusive recipe books.
  • Home Goods: Might include cleaning samples, small decorative items, or specialized tools related to the primary purchase.

Implementing a Successful GWP Strategy

Businesses need to carefully plan their GWP campaigns to ensure they are effective and profitable.

Key Steps for Businesses:

  1. Define Objectives: Clearly state what the campaign aims to achieve (e.g., increase AOV by 15%, sell 1,000 units of a new product).
  2. Select the Gift: Choose a gift that is desirable, relevant to the target audience, and complementary to the core products. It should also have a perceived value that justifies the customer's effort to qualify.
  3. Set Conditions: Determine the purchase threshold, specific product, or quantity required to receive the gift. Ensure it's achievable but still encourages upselling.
  4. Promote the Offer: Effectively communicate the GWP through various marketing channels such as email campaigns, social media, website banners, and in-store signage. Clear and compelling messaging is crucial for enticing customers.
  5. Manage Logistics: Ensure there is sufficient inventory of the gift items and a smooth process for distribution and fulfillment to avoid customer disappointment.
  6. Analyze Results: Track key metrics like sales increase, AOV, customer engagement, and gift redemption rates to evaluate the campaign's success and inform future strategies.

By thoughtfully integrating gift with purchase incentives, businesses can create a more engaging shopping experience, drive sales, and build lasting customer relationships. For more insights into how such promotions fit into broader marketing strategies, explore resources on e-commerce marketing tactics and customer loyalty programs.