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How to Send Sensitive Information Through Text

Published in Secure Messaging 4 mins read

To send sensitive information securely through text, always use encrypted messaging apps instead of traditional SMS.

The Importance of Secure Communication

Traditional SMS (Short Message Service) messages are not inherently secure. They are often sent unencrypted, meaning they can be intercepted and read by third parties, similar to sending a postcard. This makes them unsuitable for transmitting sensitive data such as:

  • Passwords
  • Bank account details
  • Credit card numbers
  • Social Security Numbers (SSN) or other national identification
  • Private health information
  • Confidential business documents

Relying solely on traditional SMS for sensitive conversations poses significant privacy and security risks.

Utilizing Encrypted Messaging Apps

The most effective way to protect sensitive information sent via text is by using encrypted messaging applications. These apps provide end-to-end encryption, a security method that scrambles messages from the moment they leave your device until they reach the recipient's device. Only the sender and the intended recipient have the keys to decrypt and read the messages, ensuring that even the service provider cannot access the content.

Recommended Encrypted Messaging Apps:

  • Signal: Widely regarded as one of the most secure messaging apps, Signal offers robust end-to-end encryption for all messages, calls, and media. It's open-source and independently audited, providing a high level of transparency and trust. You can learn more about Signal's encryption on their official website.
  • WhatsApp: While owned by Meta, WhatsApp also provides end-to-end encryption for all communications by default, powered by the Signal Protocol. This ensures that personal messages remain private. More details on WhatsApp's security are available on their site.
  • Telegram (Secret Chats): Telegram offers end-to-end encryption through its "Secret Chats" feature, which must be manually enabled. Regular Telegram chats are cloud-based and not end-to-end encrypted by default, so always use Secret Chats for sensitive information.

SMS vs. Encrypted Messaging Apps

Here's a quick comparison to highlight the differences:

Feature Traditional SMS Messaging Encrypted Messaging Apps (e.g., Signal, WhatsApp)
Encryption Generally none End-to-End Encryption (E2EE) by default
Privacy Low – messages can be intercepted High – only sender and recipient can read
Security Poor for sensitive data Strong for sensitive data
Data Storage Stored by carrier Encrypted on devices, not easily accessed
Functionality Basic text, limited media Text, calls, video, media, group chats, stickers

Additional Best Practices for Sensitive Information

Beyond using encrypted apps, follow these steps to enhance security:

  • Verify Recipient Identity: Always confirm you are sending the message to the correct person. A simple typo in a phone number can send sensitive data to a stranger.
  • Avoid Public Wi-Fi: When sending sensitive information, avoid using unsecured public Wi-Fi networks, as they can be vulnerable to eavesdropping. Use your cellular data or a trusted private network.
  • Enable Two-Factor Authentication (2FA): Activate 2FA on your messaging apps and any accounts storing sensitive data. This adds an extra layer of security requiring a second form of verification.
  • Use Strong, Unique Passwords: Ensure your device and messaging app accounts are protected by strong, unique passwords or passcodes.
  • Delete Sensitive Messages: Once the recipient has received and acknowledged the information, consider deleting the sensitive messages from both your device and, if possible, the recipient's device (many encrypted apps offer "disappearing messages" features).
  • Be Mindful of Screen Shots: Even with encryption, recipients can screenshot messages. Be aware of this risk when sending highly confidential information.
  • Keep Apps Updated: Regularly update your messaging apps and device operating system to benefit from the latest security patches and features.

By combining the use of encrypted messaging apps with these best practices, you can significantly reduce the risk when sending sensitive information through text.