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How do I claim old shares?

Published in Shares Claim Process 5 mins read

Claiming old shares, often those transferred to the Investor Education and Protection Fund (IEPF), involves a structured application process to the IEPF Authority after a period of dormancy or uncollected dividends.

"Old shares" typically refer to shares for which dividends or other corporate benefits have remained unclaimed for a significant period, usually seven consecutive years or more. When this happens, companies are mandated to transfer these shares, along with any accrued benefits, to the Investor Education and Protection Fund (IEPF) Authority, a body established under the Ministry of Corporate Affairs, Government of India. Reclaiming these shares requires a specific procedure.


Understanding Unclaimed Shares and the IEPF

Shares become "unclaimed" when shareholders fail to encash dividends for seven consecutive years or more, or when their shares remain in physical form without being dematerialized, and communication from the company fails. To protect investor interests, the government established the Investor Education and Protection Fund (IEPF).

The IEPF Authority plays a crucial role in safeguarding unclaimed investor assets. It maintains detailed records of every account transferred to its purview. A shareholder can reclaim his/her unclaimed shares transferred to the IEPF by the company by applying directly to the IEPF Authority. However, it's important to note that a claimant can make only one consolidated claim regarding a specific company within one financial year.


Step-by-Step Guide to Claiming Shares from IEPF

The process of reclaiming shares from the IEPF Authority is systematic and requires careful attention to detail.

  1. Ascertain Status: First, determine if your shares (and associated dividends) have indeed been transferred to the IEPF. Companies are required to publish lists of unclaimed shares and dividends on their websites. You can also search the IEPF website using your name, folio number, or company name.

  2. Fill Form IEPF-5:

    • Navigate to the IEPF website (or relevant government portal).
    • Locate and fill out Form IEPF-5 (Application for claim of shares, unpaid dividends, matured deposits/debentures, etc., from IEPF).
    • Provide all necessary details accurately, including your personal information, details of the shares, dividend particulars, and company information.
  3. Attach Required Documents: Gather and attach scanned copies of all supporting documents. These typically include identity proof, address proof, proof of entitlement to shares, and original share certificates (if shares were held in physical form).

  4. Submit the Form Online: Once filled and documents attached, submit the form online. A unique "Service Request Number" (SRN) will be generated. Keep this SRN safe for future reference.

  5. Submit Physical Documents to Company:

    • Take a printout of the submitted IEPF-5 form.
    • Sign the form and attach self-attested copies of all the supporting documents.
    • Send these physical documents to the Nodal Officer of the respective company whose shares you are claiming. The company's website usually provides contact details for their IEPF Nodal Officer.
    • Clearly mark the envelope with "Claim for shares from IEPF."
  6. Company Verification: The company's Nodal Officer will verify your claim against their records. If the claim is found to be in order, the company will submit a verification report to the IEPF Authority.

  7. IEPF Authority Processing: The IEPF Authority will process your claim based on the verification report from the company. Upon successful verification and approval, the shares will be transferred to your demat account, and any unclaimed dividends will be directly credited to your bank account.


Essential Documents for Claiming Shares

Gathering the right documents is crucial for a smooth claim process. The exact requirements may vary slightly, but generally include:

Category Specific Documents (Self-Attested Copies)
Identity Proof PAN Card, Aadhaar Card, Passport
Address Proof Aadhaar Card, Passport, Utility Bill (latest), Bank Statement
Proof of Entitlement Original Share Certificates (if physical), Demat Account Statement (if dematerialized earlier), Dividend Warrant copies, Transaction Statements
Bank Account Proof Canceled Cheque, Bank Passbook copy (showing account holder's name and IFSC code)
Application & Indemnity Signed copy of IEPF-5, Indemnity Bond on non-judicial stamp paper, Affidavit
Other (if applicable) Death Certificate (if claimant is legal heir), Succession Certificate/Probate/Letter of Administration (for legal heirs), Copy of FIR (if original certificates are lost)

Challenges and Practical Insights

Claiming old shares can sometimes present challenges, but understanding them can help in preparedness.

  • Missing Documents: Original share certificates or dividend warrants might be lost. In such cases, you may need to file an FIR for lost certificates and provide an indemnity bond to the company.
  • Multiple Claims: Remember that a claimant can make only one consolidated claim regarding a company in one financial year. If you have shares across different companies, you'll need to submit separate claims for each company. If you have multiple holdings within the same company that have gone to IEPF, consolidate them into one IEPF-5 claim for that financial year.
  • Legal Heirs: If the original shareholder is deceased, legal heirs must provide additional documents like a death certificate, succession certificate, Will, or a Letter of Administration to prove their entitlement.
  • Time-Consuming Process: The entire process can take several months, from submission to final transfer. Regular follow-up with the company's Nodal Officer and the IEPF Authority can be beneficial.

How to Prevent Shares from Becoming Unclaimed

To avoid the hassle of reclaiming shares, proactive measures are essential:

  • Dematerialize Shares: Convert physical share certificates into electronic form (demat account) to ensure easier management and tracking.
  • Update Contact Details: Regularly update your address, bank account details, email, and phone number with your Depository Participant (DP) and the company's Registrar and Share Transfer Agent (RTA).
  • Encash Dividends Promptly: Ensure all dividend warrants are encashed as soon as they are received. Opt for electronic credit (ECS/NEFT) for dividends to your bank account.
  • Monitor Holdings: Regularly check your demat account statements and company communications.
  • Inform Nominees/Heirs: Make sure your nominees or legal heirs are aware of your investments and know where to find relevant documents.

By following these steps and staying vigilant, shareholders can effectively claim their old shares and prevent future holdings from becoming unclaimed.