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# How to Add an Image to Your Customer Display on Square

Published in Square POS Customization 4 mins read

Adding a custom image to your Square Point of Sale (POS) checkout background is an effective way to personalize your customer experience, reinforce branding, and even promote specials. This guide will walk you through the process of customizing the background image that customers see during transactions on your Square POS display.

The most direct way to add an image that customers see on your Square POS is by customizing the Point of Sale Checkout Background. This feature allows you to upload an image that will appear on your Square POS device's screen when no specific transaction items are displayed, or during the checkout flow, enhancing your brand presence.


Step-by-Step Guide to Adding Your Checkout Background Image

Follow these clear steps to upload your desired image to your Square POS checkout background:

  1. Access Your Square Dashboard:

    • Begin by logging into your Square Dashboard from a web browser.
    • Navigate to the Account & Settings tab, typically found on the left-hand navigation menu.
  2. Locate Business Information:

    • Under Account & Settings, click on Business information.
    • From the options, select Locations. This will display a list of all your registered business locations.
  3. Choose Your Location:

    • Select the specific location for which you'd like to update the checkout background image. If you have multiple locations, ensure you pick the correct one.
  4. Find the Checkout Background Section:

    • Scroll down the location settings page until you find the section titled Point of Sale Checkout Background.
    • Hover your mouse cursor over the image box within this section.
  5. Upload Your Image:

    • A + icon will appear in the image box when you hover over it. Click this icon.
    • You will then be prompted to upload an image from your computer. Select the image file you wish to use as your checkout background.
  6. Save Your Changes:

    • After uploading, you may need to confirm or save your changes. Ensure you complete this step to apply the new background image to your Square POS.

Understanding the Importance of Your Checkout Background

The checkout background on your Square display is more than just a visual element; it's a strategic branding tool.

Benefits of a Custom Background:

  • Enhanced Branding: Consistently display your logo, brand colors, or custom imagery to reinforce your brand identity.
  • Customer Engagement: A visually appealing background can make the checkout experience more pleasant and professional for your customers.
  • Promotional Opportunities: Use the background to subtly advertise ongoing promotions, new products, or loyalty programs.
  • Professional Appearance: A custom background creates a more polished and professional look for your point of sale system.

Best Practices for Your Background Image:

To ensure your image looks its best and conveys your message effectively, consider these tips:

  • High Resolution: Use a high-resolution image to prevent pixelation on larger screens.
  • Appropriate Dimensions: While Square typically adjusts images, optimizing for common screen aspect ratios (e.g., 16:9 or 4:3) can yield better results. A common recommendation is around 1920x1080 pixels for landscapes or 1080x1920 for portraits, depending on your device orientation.
  • File Type: JPEG or PNG are generally recommended for their balance of quality and file size.
  • File Size: Keep the file size reasonable to ensure quick loading and smooth performance of your Square app.
  • Visual Clarity: Ensure any text or key elements in your image are easily readable and not obscured by transaction details or other UI elements.
  • Brand Consistency: The image should align with your overall brand guidelines and aesthetic.

Quick Reference Table: Customizing Your Square Display

Feature Area Description How to Access Purpose
Point of Sale Checkout Background The custom image displayed on your Square POS device's main screen. Square Dashboard > Account & Settings > Business info > Locations > Select Location Branding, promotions, professional appearance

By customizing your Point of Sale Checkout Background, you can significantly enhance the visual appeal and branding of your Square customer display, creating a more engaging and professional experience for your customers.