Updating your Square Terminal is a straightforward process, crucial for accessing new features, improving security, and ensuring optimal performance. Your device typically updates automatically, but you can also manually check for and install updates.
Steps to Manually Update Your Square Terminal
To ensure your Square Terminal is running the latest software, you can manually check for available updates directly on the device.
Here's how to do it:
- From the login screen, tap Change Settings.
- Tap General, then select About Square Terminal or About Square Register (depending on your specific device).
- On this page, you will see your current software version displayed.
- Tap Check for Update to see if a newer software version is available.
If an update is found, follow the on-screen prompts to download and install it. Ensure your device remains connected to power and a stable internet connection during this process.
Important Considerations for Smooth Updates
For the best update experience and to prevent issues, keep these points in mind:
Stable Internet Connection
Your Square Terminal requires a reliable internet connection (preferably Wi-Fi) to download software updates.
- Connect to Wi-Fi: Ensure your terminal is connected to a strong and stable Wi-Fi network.
- Avoid interruptions: Do not disconnect from the internet during an active download.
Adequate Power Supply
Software updates can consume significant battery power and take some time.
- Plug in your device: Always keep your Square Terminal plugged into its power adapter while performing an update to prevent it from shutting down midway.
Automatic Updates
Square Terminals are designed to update automatically when not in use, especially overnight.
- Leave it plugged in: Keeping your terminal plugged in and connected to Wi-Fi when closed for business can facilitate these automatic updates.
- Regular checks: Even with automatic updates, it's good practice to occasionally perform a manual check to ensure you're on the latest version.
Benefits of Keeping Your Software Up-to-Date
Regular software updates are vital for:
- New features: Gaining access to the latest functionalities and improvements from Square.
- Enhanced security: Patches for potential vulnerabilities protect your device and customer data.
- Improved performance: Bug fixes and optimizations help your terminal run smoothly and efficiently.
- Compatibility: Ensuring seamless integration with other Square services and accessories.
Troubleshooting Common Update Issues
If you encounter difficulties while trying to update your Square Terminal, consider these solutions:
Issue | Solution |
---|---|
Update won't start | Ensure your device is plugged in and connected to a stable Wi-Fi network. Try restarting the terminal and checking for updates again. |
Update stuck/frozen | If the update process freezes for an extended period, try restarting your terminal by holding down the power button until it shuts off, then turning it back on. Re-attempt the update. |
"No update available" | If you believe there should be an update, verify your internet connection. It's possible your device is already running the latest software, or the update is being rolled out in phases. Check the Square Support Center for the latest information. |
Error message during update | Note down the error message and consult the Square Support Center or contact Square customer support for specific guidance. |
Verifying Your Software Version
After an update, or anytime you want to confirm your device's software status, you can easily check the version number. Navigate to Change Settings > General > About Square Terminal to view your current software version.
Keeping your Square Terminal updated ensures you have the most reliable and secure payment processing experience.