To remove paid features from a SurveyMonkey survey, you will typically navigate through the survey's design interface to access and modify these specific functionalities. This process allows you to streamline your survey, adjust its complexity, or remove features you no longer need.
Understanding SurveyMonkey Paid Features
SurveyMonkey offers various advanced functionalities that are typically part of its paid plans. These "paid features" enhance survey design, distribution, and analysis. Examples include sophisticated question types, advanced logic, custom branding options, and enhanced data collection tools. You might choose to remove these features if you:
- Are simplifying your survey.
- No longer require the specific functionality.
- Wish to ensure your survey complies with a basic plan if you are considering downgrading.
Step-by-Step Guide to Removing Paid Features
The process for removing paid features is straightforward and integrated into the survey design workflow. Follow these steps within your SurveyMonkey account:
Accessing Paid Features Settings
- Click the Design Survey tab: Once you are in your survey, locate and click the "Design Survey" tab. This is where you build and modify the structure of your questionnaire.
- Navigate to Paid Features: In the left sidebar of the Design Survey interface, you will find various options. Click on "Paid Features" to access the list of advanced functionalities enabled for your survey.
- Edit and Remove the Feature: Locate the specific feature you wish to remove from the list. Click "Edit" next to that feature. You will then be guided through the process to remove or disable it, which might involve toggling a setting, deleting a specific element, or reverting to a default option.
Common Paid Features You Might Consider Removing
Many types of advanced features can be removed from a survey. Here are some common examples:
- Advanced Question Types: Features like Slider questions, Matrix/Rating Scales (beyond basic), A/B Split Test questions, or File Upload questions. Removing these would typically involve deleting the specific question from your survey.
- Survey Logic: This includes advanced Skip Logic, Page Skip Logic, or Question Piping. Removing these would involve turning off or deleting the logic rules associated with questions or pages.
- Custom Branding: If you've applied a custom logo, footer, or color scheme, you might remove these to revert to SurveyMonkey's default branding.
- Respondent Quotas: Disabling or deleting set quotas for respondent demographics.
- Text Analysis: Features that automatically analyze open-ended responses.
Important Considerations When Removing Features
When you remove paid features, consider the following:
- Impact on Survey Design: Removing a feature like Skip Logic could change the flow of your survey, potentially exposing all respondents to all questions.
- Data Implications: If you remove a question type that has already collected responses, the past data for that question is usually preserved, but no new data will be collected for it.
- Subscription Plan: Removing features from a survey does not automatically change your SurveyMonkey subscription plan. Your plan determines which features are available to you, not necessarily which are active in every survey.
- Reversibility: Most actions are reversible, meaning you can typically re-enable a feature later if you change your mind.
For further assistance, you can always refer to the official SurveyMonkey Help Center.
