You can easily cancel Telkom subscriptions directly from your mobile phone using a simple USSD (Unstructured Supplementary Service Data) code. This method provides a straightforward way to manage and unsubscribe from active services.
Cancelling Telkom Subscriptions via USSD
Follow these clear, step-by-step instructions to remove or unsubscribe from any unwanted or active Telkom services:
- Dial the USSD Code: On your mobile phone, open your dialer and enter
*180#. Then, press the call button to initiate the USSD session. - Select Telkom Plus: A menu will appear on your screen. From the options provided, choose Option 5, which corresponds to "Telkom Plus."
- Access Self-Service Management: To view and manage your subscriptions directly, select Option 9. This action will display a list of both pending and active subscriptions linked to your number.
- View Active Subscriptions: Within the subscription management menu, opt for Option 1 to specifically filter and view only your currently active subscriptions.
- Unsubscribe from Services: Carefully review the list of active subscriptions. Once you identify the specific service you wish to cancel, follow the on-screen prompts to successfully remove or unsubscribe from it.
By following these steps, you maintain direct control over your Telkom subscriptions, ensuring you only pay for services that you actively use and desire.
